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Water Damage Restoration Serving Durham and Surrounding Areas

Water damage is a common occurrence in the Durham, NC area. Durham has a high average annual rainfall and often experiences destructive storms during hurricane season, increasing the likelihood that home and business owners will experience water damage at some point.

When faced with water damage in your residential or commercial property, it is crucial to contact a certified and highly rated water damage restoration company immediately. Even if the damage seems minimal, water can seep through cracks in floors and walls, causing damage to other levels of the building. If not treated properly, this water damage can lead to more serious issues in the future.

RestorePro Reconstruction offers comprehensive water damage restoration services to homes and businesses in the Durham, NC area. Our team of highly trained and experienced technicians specializes in mitigating and restoring all types of water-related damage, including plumbing issues, flooding and storm damage. Using advanced equipment and proven techniques, we can quickly identify the source of the problem, assess the severity of the damage, and start the restoration process right away to return your property to its pre-damaged condition.

With over 30 years as the leading water damage restoration company in Durham, our team has the expertise needed to handle every aspect of the process correctly. We also offer emergency response services 24 hours a day, ensuring that the restoration process begins immediately. This prompt response time is crucial to minimizing the damage and preventing more serious problems from arising.

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Water Damage Repair in Durham, NC

Our Water Damage Restoration Services in Durham, NC

RestorePro Reconstruction has the expertise to manage every aspect of the water damage restoration process. We serve residential and commercial properties throughout the Durham, NC area. Our comprehensive water damage restoration services include:

  • Water extraction
  • Debris removal
  • Pack-ups and storage
  • Tarping and board-ups
  • Structural drying
  • Humidity control, moisture monitoring, and drying verification
  • Odor control and deodorization
  • Repairs and reconstruction
Water Damage Restoration in Durham, NC

Common Causes of Water Damage

There are many potential causes of water damage, including:

  • Natural Disasters – Durham is a flood-prone area. Along with heavy rains, Durham may experience strong winds, hurricanes, and thunderstorms that damage houses and roofs. Water then gets in through impacted roofs to damage personal property and structural components such as floors, ceilings and walls. If not detected promptly, it can also potentially damage the foundation.
  • Blocked Gutters – The heavy rains and strong winds in Durham may hurl around leaves and other debris that may land on your roof and get into the gutters. This can cause gutters and drains to become blocked. During a downpour, water may overflow from the gutters and trickle down the walls, causing severe building weakness. In some cases, damage may occur on the ceiling edges.
  • Frozen Pipes – In the colder North Carolina months, pipes may freeze and expand. This is one of the more common causes of burst pipes, especially when pipes are in unheated interior spaces.
  • Leaking Roofs and Windows – Many people think that it’s only older roofs or windows that leak. While age is a factor, severe weather such as wind, ice, and snow can cause even newer windows and roofs to leak. While these leaks are usually small, they can lead to larger damage issues over time.
  • Fire Control System Malfunction – In Durham, it is now a requirement that homeowners install automatic sprinkler systems that use water to extinguish fires on activation by either smoke or intense heat. However, these systems may malfunction, leading to damage to home electronics and furniture, furnishings, and other valuables.
  • Plumbing Issues – Loose fitting pipes or burst pipes are a common source of water damage. In addition, a sewage backup can cause water damage that also leads to more severe issues due to contaminated water.

What to Do After Water Damage

Water damage is a property owner’s worst nightmare, and it can often occur unexpectedly. Regardless of the cause, water damage can be devastating to both your property and belongings. In these difficult situations, RestorePro Reconstruction is here to help you restore your property to its original condition.

Allowing water damage to linger can result in larger and costlier problems. That’s why it’s important to contact our professional water damage restoration team right away so we can help you contain the damage. While professional services are essential, there are actions you can take to minimize the damage while waiting for our team to arrive.

It’s important to understand that water damage can result in a variety of health and safety hazards, and we always recommend that you prioritize the safety of anyone on your property. Your first order of business should always be to secure medical attention for anyone who has been hurt.

While waiting for our team, we recommend that you attempt the following steps, provided it’s safe to do so:

  • Shut off the water source causing the damage. If you can’t do it on your own, call a professional for help.
  • Shut off all circuit breakers supplying power to the affected areas of the building if you can do so safely without getting shocked.
  • Remove excess water using towels, a mop, and a bucket.
  • Prop up wet furniture cushions to allow them to dry.
  • Separate furniture legs from wet carpeting using a small piece of aluminum foil or wood blocks.
  • Move valuable objects, important documents, paintings, and electronics from wet areas to a dry location where they’ll be out of harm’s way.

The following safety best practices will help reduce your risk of electric shock or injury when trying to perform the tasks discussed above:

  • Stay away from any circuit breakers, electrical outlets or other electronic equipment exposed to water.
  • Avoid using a vacuum cleaner to extract water from a soaked carpet.
  • Turn off all ceiling fixtures, lights and fans in rooms with wet ceilings.
  • Stay out of rooms with sagging ceilings, as the weight of the water can cause collapse.

Our Water Damage Restoration Process

With over 30 years of experience, we have developed a thorough, multi-step water damage restoration process that adheres to industry best practices and utilizes the latest technology. This comprehensive process ensures that we manage every step of the restoration correctly, making us one of the highest-rated restoration companies in the country.

Our comprehensive water damage restoration process involves the following steps:

  • Water Extraction – We use advanced techniques and equipment to extract standing water from your property, preventing additional damage to your property and personal items.
  • Structural Drying – After removing the standing water, we use industrial grade fans and dehumidifiers to dry out the affected areas. This helps to prevent the development of mold and other water-related problems that can impact the structural integrity of your building.
  • Mold Remediation – If water damage is not dealt with in a timely manner, you may experience mold growth. We offer mold remediation services to eliminate mold from your property and prevent it from growing again in the future. Our company uses proven methods to remove mold and return your property to its original condition.
  • Content Cleaning – If water damage has impacted your personal belongings, such as clothing, furniture or electronics, our team will perform content cleaning services to return these items to their original condition. At RestorePro, we use specialized cleaning techniques and equipment to eliminate water stains, mold, and other types of damage from your personal items.
  • Reconstruction – If any structural damage is present, our team will manage all reconstruction services to restore your property to its pre-loss state. We work with licensed contractors and other professionals to ensure the proper restoration of your property.

Water damage restoration is often covered by your insurance. With our decades of experience working with insurance companies, we will coordinate with the insurance company on your behalf to ensure a smooth and efficient claim.

emergency response water damage restoration services

24/7 Emergency Restoration Services

At RestorePro Reconstruction, we understand the urgency of water damage restoration, which is why we offer 24/7 emergency services. We respond quickly to minimize damage and get your property back to normal as soon as possible.

RestorePro is the leading water damage restoration company in Durham, NC. You’ll benefit from a highly experienced team that uses state-of-the-art equipment and adheres to industry best practices. Our commitment to quality service gives you peace of mind that your property will be restored to normal as quickly and efficiently as possible.

Contact us today to learn more about our services and to schedule an appointment.

  • What is water damage restoration?

    Water damage restoration is performed to restore a property that has been damaged by water due to floods, storms, plumbing issues or other water-related disasters. The restoration process involves repairing any structural damage to your property, cleaning and disinfecting damaged areas, and potentially replacing flooring, subflooring and drywall.

  • How much does water damage restoration cost?

    The cost of water damage restoration services in Durham, NC varies based on the extent of the damage. No matter the cost, it’s crucial that you work with a professional restoration company that can help you prevent serious structural damage or mold growth. Often, insurance coverage can help with the cost of these services.

  • How long does water damage restoration take?

    The duration of the restoration process depends on the severity of the damage. For minor damage without contaminated water, the process can be completed in a few days. However, extensive damage or contamination may require several weeks to months for restoration.

  • How do I restore water-damaged hardwood floors?

    Assessing the extent of damage is crucial for restoring water-damaged hardwood floors. Discoloration or warped areas often indicate the need for replacement. Since water flows to the lowest point, visual inspection may not reveal the complete extent of damage. Working with a licensed water damage restoration company ensures proper restoration of the floors.

  • How do I remove carpet odor from water damage?

    Foul odors are common after carpets sustain water damage. Typically, removal of the affected carpet and padding is necessary. Treating the subfloor with an antimicrobial solution is also important. It’s essential to work with professionals to handle this process correctly.

  • How do I repair water-damaged ceilings?

    Water-damaged ceilings may require professional repair for plaster and drywall issues. Failure to repair the ceiling properly can result in sagging, staining, and mold growth. Our team will take all necessary steps to repair your ceiling and any other affected areas.

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