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Fire & Smoke Damage Restoration in Wilmington, NC

When your home and valued possessions are destroyed by fire, it’s natural to feel overwhelmed. This is one of the most devastating losses you can experience as a home or business owner. After such a catastrophic event, it’s important to know where to turn for professional fire restoration services in Wilmington, NC. RestorePro has been the leading fire damage restoration company in Wilmington for over 30 years. We have the experience and expertise to restore your property and your peace of mind during this difficult time.

Our team of certified technicians provides emergency 24/7 fire damage restoration services throughout the Wilmington area, and our prompt response times will ensure all temporary protection services are initiated right away to minimize any additional damage to your property. We can handle every phase of the fire damage restoration process, working quickly and efficiently to restore your home or business with as little disruption to your life as possible. Our team is equipped to handle just about any job, regardless of the size of the property or the scope of the damage. Help is a phone call away.

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fire, storm and water damage restoration in Wilmington, NC

About Wilmington, NC

Located on the southeastern coast of North Carolina, Wilmington is a city brimming with cultural heritage and natural beauty. It is home to several iconic landmarks that not only define its skyline, but also tell a story of its rich history. One of the most prominent landmarks in Wilmington is the USS North Carolina Battleship. Permanently anchored across from the downtown Wilmington area, this historic WWII vessel has been transformed into a museum that allows visitors to step back in time and experience life aboard a naval warship.

The lush Airlie Gardens offer 67 acres of enchanting formal gardens and serene wildlife habitats, while the ornate Bellamy Mansion Museum stands as a testament to antebellum architecture, providing an in-depth look at the cultural and social dynamics of the time.

History buffs regularly flock to the Cape Fear Museum, which offers a comprehensive narrative of Wilmington’s storied past. The bustling Riverwalk, lined with a diverse array of shops and restaurants, provides a picturesque boardwalk experience along the Cape Fear River, ideal for both leisure and exploration.

fire damage restoration services

Understanding the Extent of the Fire Damage

When your property has been damaged by fire, it’s important to understand that smoke and ash can continue to cause corrosion and damage to any items left behind. In fact, odors from smoke damage can remain in your property long after the flames have been extinguished. Without proper restoration services, those odors will remain and continue to cause problems.

Not all fire damage is the same. It’s important to identify the source of the fire to ensure the resulting damage is treated properly. In addition, it’s crucial to evaluate and address any potential water damage due to firefighting efforts. Our team of fire damage restoration experts also takes the time to evaluate any sensitive materials that might have been damaged due to soot and smoke. This includes the evaluation of floor coverings and carpets.

fire damage restoration company

Fire Damage Restoration Services We Offer in Wilmington

RestorePro provides comprehensive smoke and fire damage restoration services throughout Wilmington to address every aspect of the process. This ensures a smooth experience at all times and gives you peace of mind that everything will be handled properly.

Our comprehensive fire damage restoration services include:

  • Temporary protection/board-up
  • Water removal and water damage restoration
  • Carpet and material removal
  • Cleaning and sanitization
  • Smoke odor removal and professional deodorization
  • Content inventory, pack-out, and cleaning
  • Long-term content storage

Common Causes of Fire Damage

There are many potential causes of a fire in your commercial or residential property. Some of the most common ways these events can be triggered include:

  • Cooking fires – Cooking fires are the most common cause of fire damage in residential homes. Anytime the temperature of cooking oil rises above 375°F, there is the potential for the oil to burst into flames. These fires can grow quickly if they’re not extinguished properly. The most common reason a cooking fire will grow and spread is if you try to put it out with water. For this reason, it’s important to use a Class B dry chemical fire extinguisher to put out the flames. If this isn’t available, pour baking soda on the fire and use a metal lid to cover the pan.
  • Electrical fires – Electrical fires can occur in homes or businesses for a variety of reasons, but the most common are faulty wiring and overloaded or malfunctioning electrical outlets. You can minimize the risk of electrical fires by having your electrical system inspected periodically to ensure there are no issues which may create a fire hazard.
  • Portable heaters – Wilmington can get cold during the winter, and it’s common for people to use portable heaters in rooms that aren’t well insulated. If these heaters are placed too close to walls, furniture or other objects, it can result in a gradual buildup of heat that can trigger a fire.
  • Candles – Candles are a great way to improve the ambiance in your home, but these open flames can potentially become a fire hazard if they’re not constantly monitored. Fires caused by candles typically occur when they are left unattended for extended periods of time. For this reason, you should always put out a candle before leaving the room, going to bed or leaving your house.
Fire Damage Restoration

What to Do After Fire Damage

The first and most important step to take after a fire is to make sure everyone in the building is safe. If any serious injuries have occurred, request emergency medical attention right away.

Always stay off the property until the fire department puts out the fire and lets you know it’s safe to re-enter the building. Fires often cause structural damage to the property, electrical hazards and other dangerous conditions that can result in serious injury if you re-enter before they are addressed.

Once you’ve taken care of any pressing medical treatment and the fire department has contained the fire, you can begin to initiate the restoration process by taking the following steps:

  • Call your insurance company – You’ll need to contact your insurance company to report the fire and file a claim. Fire damage is typically covered by insurance, so you will often be reimbursed for restoration costs as well as expenses for short-term lodging accommodations required while your property is being repaired.
  • Contact a professional fire damage restoration company – It’s critical that all repairs are made by a professional fire damage restoration company who can make sure everything is handled properly. Time is of the essence. It’s critical to begin the restoration process right away to secure the property and prevent additional damage. RestorePro provides emergency 24/7 fire damage restoration services in Wilmington and will arrive at your property ready to begin the work shortly after receiving your call.
  • Recover your possessions – When our team arrives, we’ll create a detailed list of all damaged property to submit to your insurance company as part of your claim. While we’re working on this documentation, you should go through the property to find your important personal documents such as passports, social security cards and birth certificates. Write down a list of any documents that were destroyed in the fire and need to be replaced.
smoke and soot damage

Smoke and Soot Damage Must Be Addressed by a Professional

Even after the fire has been extinguished, it’s still possible for additional damage to occur. Soot and smoke residues can spread throughout the property. It will:

  • Settle on every surface
  • Get absorbed into clothing, bedding, carpeting and furniture
  • Get trapped in ductwork
  • Seep into openings in sheetrock, such as outlets or light fixtures, and get absorbed into the insulation inside your walls

This smoke and soot damage can create foul odors and leave behind oily or sticky residues which are extremely hard to eliminate. Attempting to address smoke and soot damage on your own will take a tremendous amount of time and fail to adequately eliminate these harmful odors and residues. To ensure these issues are addressed properly, it’s important to work with a professional smoke and fire damage restoration company.

At RestorePro, our team of expert technicians have the right equipment to effectively treat and remove these soot residues and smoke odors from your property so that it will be safe to inhabit again. In addition, we can often remove these damaging residues from personal belongings and electronics so that they can be salvaged.

Our Fire and Smoke Damage Restoration Process

At RestorePro, we’ve developed a meticulous, multi-step fire damage restoration process that leverages industry best practices to help ensure your home or business is restored to its original condition. When you experience fire damage in Wilmington, you can expect the following steps when our team arrives at your property:

  • Fire damage inspection – When we arrive at your property, our team will assess the severity and extent of the fire damage in order to develop a customized restoration plan and provide you with a timeline for completion of the project.
  • Emergency board-up – Fires often leave your property unsecure and exposed to the elements. Our team will board up any damaged doors and windows to secure the property. We’ll also cover any holes or openings with a tarp to keep animals out of your property and prevent storms from creating additional water damage.
  • Water extraction and removal – Water damage is common after a fire due to the large quantities of water required to contain the fire. Our teams will handle all water extraction using specialized equipment and perform any additional water damage restoration services necessary to prevent more extensive problems from developing.
  • Fire damage cleanup – We’ll remove all building materials and items damaged by the fire in order to more easily address any smoke and soot damage to your property.
  • Smoke deodorization – We use the most advanced smoke deodorization equipment and techniques to get rid of foul smoke odors from your property. We also provide sealing services to prevent smoke odors from making their way back into your home or business.

Fire Damage Repairs and Reconstruction

After we complete the restoration process listed above, our team will perform all necessary repair and reconstruction work. Fires can cause massive destruction to your property, damaging building materials and compromising the structural integrity of the building. Our contractors can make sure all these issues are addressed properly so that your home or business is restored to its original condition.

The extent of repairs and reconstruction work will vary based on the severity of your specific situation. In cases where the entire property is ravaged by fire, the building may need to be completely rebuilt. However, less severe fires may only require a portion of the building to be repaired or rebuilt.

At RestorePro, we’re equipped to handle any reconstruction work you may need. Our team of contractors are fully insured, licensed and registered in North Carolina, and we provide the following structural repairs after fire damage in Wilmington:

  • Framing
  • Roofing
  • Flooring
  • Masonry
  • Electrical
  • Plumbing
  • HVAC
  • Drywall
  • Priming
  • Sealing
  • Painting
  • Wallpaper

Commercial Fire Damage Restoration in Wilmington

If your business has experienced a fire, our team will work with you, or your property management company, to restore your business to its pre-damaged state. We also can help your team plan for the road ahead as you may be displaced from your office or business until all repairs have been completed.

We have found that planning ahead for damage events like this can help bridge the gap when it comes to downtime. Our Ready Action Plan will not only help your team plan for major damage events, but our software can keep very important documents safe and sound. This means that in the event of fire or smoke damage, you’ll already be several steps ahead. The most important part about it: our Ready Action Plan is free for all businesses! Contact our team today to learn more.

Fire Damage Restoration

Your Fire Damage Restoration Partner in Wilmington, NC

While it is completely understandable that you might want to begin cleaning up the mess following a fire as quickly as possible, it’s important to leave the task to experts with the correct training. Failure to do so could result in more damage. The first thing to do when you experience a home or commercial disaster of any kind is to call an expert that can help you through the process. At RestorePro, we’re here to help.

Our team will be by your side throughout the entire process, and we will work hard to restore your property as quickly as possible so that you can move on from this traumatic incident. With 24/7 emergency response services, our team will arrive promptly any time of the day or night, ready to assist in your time of need.

Contact us today to schedule an appointment. RestorePro Reconstruction provides smoke and fire damage restoration services to commercial and residential properties in the Wilmington, NC area.

  • Can fire damage be repaired?

    In most instances, fire damage can be repaired. Our team will carefully assess the damage to determine what needs to be done to restore your home or business to its original condition. If the structural integrity of the building has been compromised, we can rebuild the property so that it is safe to inhabit moving forward.

  • How long does the fire damage restoration process take?

    The extent of the fire damage will determine how long it takes to complete the restoration process. If the fire was small and damage was contained to an isolated region of the property, all restoration work may potentially be completed in as little as a few weeks. However, when the entire property has suffered extensive fire damage, it may take several months to complete all repairs. If the entire property has to be rebuilt from the ground up, the process can potentially take much longer.

    In addition, fire damage restoration will take less time to complete at residential properties since these structures are typically much smaller than commercial properties.

  • What is safe to salvage after a fire?

    Our fire damage restoration team can typically help you salvage just about anything that didn’t suffer direct exposure to flames. Our restoration team has been able to salvage:

    • Glass, ceramic and metal items that haven’t warped, cracked or melted from excessive heat
    • Hardwood floors that haven’t been charred
    • Clothing, furniture, bedding and towels that haven’t been burned

    It can be more challenging to salvage electronic items since soot is highly corrosive and may cause short circuits in electronic devices. If we’re able to salvage your electronic devices, it’s likely that they may not last as long due to the fire damage. Never try to reuse fire damaged electronics without having them professionally cleaned by a restoration company.

    Do not try to salvage any items that are ingested, such as food or medicine. These should be replaced.

  • Do I need to move out of my home during the fire damage restoration process?

    You will most likely need to find temporary lodging accommodations while the fire damage restoration process is being completed. This is often due to structural damage to the building, extensive damage to floors, utilities being temporarily shut off, unpleasant smoke odors, or the presence of other safety hazards. While it may be an inconvenience to be uprooted from your home, this is an important precaution to prevent your family from suffering injuries due to safety hazards at your property.

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