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Water Damage Restoration Serving Wilmington, NC & New Hanover County

Water damage restoration is one of our most requested services in Wilmington, NC. If you live in Wilmington, NC long enough, you’ll experience or be close to someone that experiences water and/or flood damage. Historically, Wilmington gets hit by a hurricane every 1.68 years. While hurricanes create massive flood and water damage issues, Wilmington residents and business owners also experience large weather events that aren’t at hurricane levels which cause severe damage.

When a flood, storm, or plumbing issue causes damage to your home or business, prompt action is necessary to prevent extensive damage, structural issues, and mold growth from creating significant health and safety hazards. RestorePro Reconstruction is the leading water damage restoration service provider in the Wilmington, NC area, and we can return your commercial or residential property to its original condition.

While we are new to the Wilmington area, our Durham- and Raleigh-based teams have helped with storm damage restoration projects in the Wilmington, NC area for the last 5-6 years. We chose to open our Wilmington, NC location (now our 7th within the Southeast) simply because we have created a wonderful bond with companies and homeowners over the years, and we feel we can provide an important service during a time of need. We’re a full-service water damage restoration company and widely regarded as one of the highest-rated companies nationwide in our industry.

We provide emergency 24/7 water damage restoration services, and our team of specialists will arrive prepared to begin the process immediately. At RestorePro Reconstruction, we provide the expert water damage restoration services you need regardless of the size of the property or the extent of the damage.

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fire, storm and water damage restoration in Wilmington, NC

About Wilmington, NC

Nestled on the southeastern coast of North Carolina, Wilmington is a city brimming with cultural heritage and natural beauty. It is home to several iconic landmarks that not only define its skyline, but also tell a story of its rich history. One of the most prominent landmarks in Wilmington is the USS North Carolina Battleship. Permanently anchored across from the downtown area, this historic WWII vessel has been transformed into a museum that allows visitors to step back in time and experience life aboard a naval warship.

The lush Airlie Gardens offer 67 acres of enchanting formal gardens and serene wildlife habitats, while the ornate Bellamy Mansion Museum stands as a testament to antebellum architecture, providing an in-depth look at the cultural and social dynamics of the time.

History buffs regularly flock to the Cape Fear Museum, which offers a comprehensive narrative of the region’s storied past. The bustling Riverwalk, lined with a diverse array of shops and restaurants, provides a picturesque boardwalk experience along the Cape Fear River, ideal for both leisure and exploration.

Water Damage Restoration in Wilmington Nc

Water Damage Restoration Services We Provide in Wilmington, NC

RestorePro Reconstruction provides comprehensive water damage restoration services for homes and businesses in Wilmington, NC. Our team is equipped to handle every aspect of the process, including:

  • Water extraction
  • Debris removal
  • Demolition
  • Structural drying
  • Moisture monitoring and drying verification
  • Humidity control
  • Odor control and deodorization
  • Pack-ups and storage
  • Tarping and board-ups
  • Complete rebuilds
causes of water damage

Common Causes of Water Damage

Water damage is generally caused by plumbing issues or adverse weather. Some of the most common causes include:

  • Flash Floods – When water levels rise rapidly, it can result in flash floods that cause water to breach your property.
  • Storm Damage – Storm damage is a common occurrence in Wilmington, especially during hurricane season. Heavy rain from these storms can cause water to enter your property if there is any damage to your roof, causing extensive water damage.
  • Poor Plumbing Maintenance – When plumbing maintenance is neglected, it can result in clogs that cause your toilets, sinks, bathtubs, or drains to overflow, causing significant amounts of water to flood your property.
  • Pipes and Supply Line Leaks – Pipes begin to deteriorate when they get old and at some point they may burst, causing large volumes of water to flood your property. Leaks in your pipes can also cause serious problems, resulting in water seeping into your walls and floors.
  • Frozen Pipes – Wilmington occasionally experiences temperatures cold enough for poorly insulated pipes to freeze. As the frozen water inside these pipes expands, it can damage your water lines and potentially cause leaks that result in water damage.
  • Sewer Backup – A sewage backup can result in contaminated water flooding your property, spreading bacteria and viruses throughout your home or business.
what to do after water damage

What to Do After Water Damage

Prompt action is essential to prevent water damage from developing into more serious issues. While it’s important to leave the restoration work to professionals, there are some actions you can take to mitigate the problem while you wait for our Wilmington water damage restoration experts to arrive. Always prioritize your and your family’s safety when trying to address water damage on your own.

You can minimize the severity of water damage and lower your risk of injury by taking the following steps:

  • If possible, shut off the water source responsible for the damage; if you’re unable to do this on your own, contact a professional who can assist you
  • If it’s safe to access your electrical panel without experiencing a shock, turn off all circuit breakers powering areas of the property that have sustained water damage
  • Use a mop, towels, or bucket to remove as much excess water as you can
  • Remove wet cushions from your furniture and prop them up so they can dry
  • Place aluminum foil or wood blocks underneath furniture legs to separate them from wet carpeting
  • Move all paintings, valuable objects, electronic devices, and important documents away from areas of water and store them in a dry location

The following precautions will help minimize your risk of electrical shock and other injuries while you wait for our Wilmington water damage restoration team to arrive:

  • Stay away from any areas containing circuit breakers, electrical outlets, or electrical equipment that has been exposed to water
  • Avoid using ceiling fixtures such as fans or lights in any rooms with a wet ceiling
  • Avoid removing water from your carpet with a vacuum cleaner
  • Stay away from rooms that have sagging ceilings due to the water damage

Our Water Damage Restoration Process

The RestorePro Reconstruction’s water damage restoration experts in Wilmington will work quickly and efficiently to ensure your property is restored to its original condition as soon as possible. Our team follows a meticulous process that adheres to industry best practices to ensure your water damage restoration services are performed correctly.

Our multi-step process:

  • Identify the Water Source – The first stage of the process always involves identifying and stopping the water source causing the damage. In some situations, this may involve shutting off the water supply or making temporary repairs to ensure no additional water is able to enter into your property.
  • Extraction – Once the water source has been stopped, our team will extract any standing water. We use powerful pumps and water extraction equipment that can address even the most severe cases of flooding. During this process, we’ll also remove any damp building materials and prepare any of your property’s contents for drying.
  • Drying – After removing as much water and wet materials as possible, our team will use powerful fans and dehumidifiers to dry your property. Moisture monitors will be used to ensure this process is completed properly and all structures are thoroughly dried.
  • Clean/Deodorize/Disinfect – We use industrial-grade products, highly specialized equipment, and industry best practices to clean, deodorize, and disinfect floors, appliances, furniture, and any personal belongings that have been affected by the water damage.
  • Repairs – After your property has been thoroughly dried and cleaned, our team of contractors will perform all repairs needed to restore the property to its original condition. This may involve replacing flooring, installing new insulation and drywall, and a variety of other important repairs.

In situations where your water damage restoration services are covered by insurance, our team will coordinate directly with your insurance provider to ensure your claim moves forward smoothly, efficiently, and as fast as possible. We’ll communicate clearly with both you and your insurance company throughout the process to ensure everyone is up to date on all progress.

Commercial Water Damage Repair

Flooding or water damage can be extremely damaging to your business. Displacement of employees, or having to lose valuable foot traffic while the restoration process is underway, can be a major financial hit to your business. This is why we always emphasize speed and proactive procedures to ensure your company is doing everything possible to reduce the time spent or financial impact associated with a flood or water damage event.

Our water damage restoration team will arrive on-site with all the latest drying and water removal equipment. We also offer proactive services to help our commercial clients stay ahead of the game in the event of a major disaster that impacts your business. Our Priority Service Agreements are a free resource for our commercial clients that gives your company absolute priority if a major event affects more than one business in our area. Our Ready Action Plan Software is also available to you. This software can harness important company information such as floor plans, people to contact, and other pertinent information that most clients scramble to collect when their business is impacted.

At RestorePro Reconstruction, we have the technical knowledge to get your company back to its pre-damaged condition faster than anyone in the area. We offer 24/7 emergency water and flood damage restoration services in Wilmington, NC and surrounding areas.

Contact us today to schedule an appointment. RestorePro Reconstruction provides water damage restoration services to commercial and residential properties in the Wilmington, NC area.

  • What is water damage restoration?

    Water damage restoration is the process of repairing or restoring a property that has been damaged by water due to floods, leaks, burst pipes, or other water-related disasters. Water damage restoration often involves repairs to the structure of the property, as well as cleaning and disinfecting any areas impacted by the water. In some cases, it may also involve the replacement of drywall, flooring, subflooring, and other affected building materials.

  • What do water damage restoration companies do?

    Water damage restoration companies provide the following services to prevent additional damage from developing in the future and to restore your property to its original condition:

    • Assess the extent of the water damage to determine the best strategy to address the problem
    • Remove any excess standing water from the property
    • Dry any items and areas of your property that have sustained water damage to eliminate any remaining moisture
    • Clean and disinfect your home or business to eliminate dangerous microorganisms and bacteria that may have contaminated your property
    • Perform all repairs and reconstruction work to return your home or business to its pre-damaged state
  • How much does water damage restoration cost?

    The cost of water damage restoration services depends on the extent of the damage sustained by your property. These services are critical to prevent your property from sustaining extensive structural damage or developing mold. In many instances, water damage restoration will be covered by insurance, making this essential service a no-brainer.

  • How long does water damage restoration take?

    The duration of time required to complete the water damage restoration process depends on the extent of damage sustained by your property. If only small regions were damaged by clean water, it may be possible to complete the water damage restoration process in a few days. However, in situations where the water was contaminated or large regions of the property suffered damage, it may take several weeks to several months for the entire process to be completed.

  • How do I restore water damaged hardwood floors?

    If you have hardwood floors that have been damaged by water, the first thing you need to do is assess the extent of the damage. If your hardwood floor has become warped or discolored, it will likely need to be replaced. Water will always flow to the lowest point of your floor and in most cases, visual inspection is only half of the process. It’s best to work with a licensed water damage restoration company to ensure your floors are properly repaired and mold growth is eliminated.

  • How do I get rid of carpet odor from water damage?

    If your carpet has been badly affected by water damage that hasn’t been properly mitigated and repaired, odors may be present. In this case, you’ll need to identify the source of the odor and treat it accordingly. In most cases, this will involve removing the affected carpet and padding, as well as treating the subfloor with an antimicrobial solution. Water damage can cause a variety of problems, so it’s important to work with a professional water damage restoration company to repair all issues correctly and immediately.

  • How do I repair water damaged ceilings?

    Ceilings that have been affected by leaking water can result in plaster and drywall issues that will need to be professionally repaired. Water damage can cause staining, sagging, and mold growth if the ceiling is not properly dried and repaired.

    If you have a water damaged ceiling, the first thing you need to do is call a professionally licensed water damage restoration company. At RestorePro Reconstruction, our process is thorough. We start at the cause of the initial water damage and work to ensure that it will not happen again. From there, we will take all necessary steps to repair your ceiling and any other affected areas.

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