Damage Restoration Services in Raleigh, NC | RestorePro
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Residential & Commercial Restoration in Raleigh, NC

We have been proudly offering commercial and residential restoration services in Raleigh, NC for over 30 years! Over the last 30 years, Raleigh has changed a lot. We’re now known as a major technology hub, and our general population increases by 4.5% each and every year. Raleigh is known for its amazing weather year-round, but not without its occasional muggy summer days and brisk winter mornings. Although Raleigh has changed significantly over the years, our dedication to our clients and our communities has never wavered.

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Commercial Restoration Services:

We offer proactive planning, seasonal checkups, and 24/7 emergency service.

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Residential Restoration Services:

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Elizabeth Cannady
Elizabeth Cannady
18:19 23 Feb 24
Craig and his team were very easy to work with. He had strict requirements from the insurance company as far as timeline was concerned. I am so happy that we chose RestorePro to do our restoration due to a tree that fell on our home. I would recommend Restorepro to any of my friends and family.God bless everyone involved.
Diana Woodhouse
Diana Woodhouse
19:50 09 Feb 24
William and Alfredo at ResorePro have the best vibes. They are nice, professional and fast. They did the cabinet removal with care. They ended up helping with a separate issue, staying longer than they probably anticipated. I also liked the music they listened to. This company has my recommendation!
Valerie Williams
Valerie Williams
02:18 31 Jan 24
We had an amazing experience with RestorePro . The crews were top notch. They were efficient and had a high level of skill. They finished a big job in a timely manner and worked very hard to complete it with as little disruption to my mom as possible. I really can’t recommend this company any more highly.
Curtis H.
Curtis H.
15:15 24 Jan 24
My insurance company recommended RestorePro, and within 12 hours after the fire at our home, we had 15 guys at our house, during a holiday weekend, putting a temporary roof on our home. The team has been very compassionate, friendly, responsive, and helpful during this traumatic event and process. I have selected them to do the rebuild, and we are just starting this process, and feel confident they will do good work.
Diana Hill
Diana Hill
00:45 15 Nov 23
Prior to some staff turnover we had a rocky experience. General Manager Joey Ozment came to our rescue and outreached us with the intentions of hearing our side of the story, improving training for his employees, and making our experience end on a fair note. Although it wasn’t perfect, I was pleased to be treated like a human in the end by a manager that listened and trusted us and used our story for the betterment of his company. Bravo.
Mike Semko
Mike Semko
13:22 07 Nov 23
Ashlee Akins and RestorePro were incredibly responsive when water was pouring through our kitchen ceiling from a leak in the bathroom above! They helped me through the insurance claim process, remediated the water and mold and set up our repairs. Highly Recommend!
Lwandzo De Small
Lwandzo De Small
10:52 21 Oct 23
Trading with a trusted account manager is what can make your dreams come through. For me Mrs. Rochelle Nelson has the best trading strategies to win. I never believed on any post recommending online trading until I gave a try and the outcome was great for me. Making $8750 out of $1000 was a whole lot of profit for me.
Thank me later
you can contact her via;facebook"Rochelle Nelson
Email:rochellenelson571@gmail.com
Whatsapp: +13016159610
Gururaj Mohan
Gururaj Mohan
20:31 25 Aug 23
Absolutely professional from start to finish. They took care of each & everything. Identified the water leak & damage, worked with insurance, implemented immediate remediation measures and permanent restoration. Clear communication and quality work. Special shout out to Julio (Restore Pro), John (Aces up) and all their amazing workers. I m truly inspired with their entire team. Keep it up RestorePro !
Christopher Tidwell
Christopher Tidwell
19:15 25 Aug 23
Where to start.. from the beginning Restorepro was very quick to respond and made things easy. I had water damage from a roof leak and needed a portion of my upstairs ceiling replaced. When I spoke with Lillian Capobianco after getting scheduled, I told her that I may need to delay the appointment because of course when it rains it pours, my AC just happened to go out around the same time I was set to have this work done. Due to needing to repair my AC I would be short on funds. She proactively offered to allow me to stay on schedule and to work with me and allow me to pay the remainder of the bill after an upcoming pay day. The biggest surprise though was when I was at work when they got to my house. She noticed water damage on my kitchen ceiling from a separate event that I was going to wait to get repaired when I had the funds to do so. I believe she possibly felt for me because of the bad events happening back to back and she repaired my kitchen ceiling at no cost to me. I was blown away by their generosity, professionalism and compassion. I would highly recommend this company.
Rashal Turnbull
Rashal Turnbull
22:44 23 Aug 23
The crew we had was wonderful! They were professional, clean, knowledgeable, and worked quickly to get everything removed out of the room they were working on (picture below was taken less than an hour after they started). I hope to never have to use RestorePro again (who wants water damage)but if I do, I will definitely call RestorePro.
Greg Young
Greg Young
16:27 23 Aug 23
After a tree and flooding wiped out my house in Fall 2022, RestorePro reconstructed it from emergency tarp-up, water mitigation, pack-out, and rebuild. Every member of their customer-facing team - from back office accounts to rebuild project manager - was professional, cordial, honest, responsive, helpful, and compassionate the whole way from beginning to end. This review would be very long if I named every member of their team who deserves a shout-out for the help they gave to my wife and me during this stressful time. I would remiss, however, if I didn't thank Craig Ecenrode, our RestorePro project manager, who for the 9-month rebuild was a pleasure to work with: he not only made sure his crews did the highest quality work but also spoke to us by phone several times a week to keep us in the loop and met with us many times for project status reviews. I must also thank Katie Pierce, RestorePro estimator, who worked extra diligently with my wife and me to make sure we always had understandable and accurate numbers for this very large project. I am also very grateful to Morgan Collins, RestorePro Client Care Coordinator, who reached out to us regularly throughout our long project to check if my wife and I had any questions or concerns about anything at all. RestorePro couldn't have any better team than these three, and I think you couldn't have a better reconstruction company than RestorePro.
Jeanie Wright
Jeanie Wright
17:37 18 Aug 23
These young gentlemen were absolutely fantastic at dealing with the multitude of issues during my home flooding. They were on top of it all (and trust me it was a lot!)! I really appreciate them!
Beth Boyce
Beth Boyce
20:13 16 Aug 23
Everyone we dealt with at RestorePro and especially Lillian was very professional and extremely helpful as we navigated this situation. The repairs to my home were well done, beautiful and good quality.
Ivar Svinis
Ivar Svinis
22:14 31 Jul 23
We had a cat urine problem; RestorePro helped greatly in getting rid of the smell. They treated the entire area and paid extra attention to some specific trouble spots. They were easy to schedule with (including coordinating with our carpet removal/install) and even came back for a second coat on one particular spot at no extra charge. We appreciate their attention to detail and their customer service. And most importantly, no more cat smell!
Iris Pounds
Iris Pounds
14:30 21 Jul 23
The professionalism and unbelievable responsiveness are unmatched!!! Lillian and her entire team at Restore Pro turned an unfortunate situation into a seamless resolution in record time. Additionally, every step was well communicated and agreed upon before any work was done. Therefore the end results were better than before because of Lillian's eye for details. There were too many others to name individually, but from the customer service to the water mitigation guys to the restoration vendors , you guys were so awesome with my home restoration...and for that I thank you all!!!!
Hailey Queen
Hailey Queen
16:04 28 Jun 23
RestorePro was super helpful in getting our bathroom dried out after a leak. Cameron & Lillian were especially helpful & informative throughout our process. We have an old house and asbestos was found in the drywall, and they were very helpful and having that professionally removed and working with our insurance company in our process as well. Communication was excellent throughout the process.
Isaac Sakii
Isaac Sakii
01:38 09 Jun 23
I appreciate the effort of Mrs. Jane Bradley in helping me work from home despite being quarantined. Profits have been made weekly as he promised, I invested $700 and now making $8,200 weekly, All thanks to her, wouldn’t have been easy during this lockdown she made me and my family smile.
Contact her via
Email: janebradley0147@gmail.com
WhatsApp:+(912) 504-0422
Andre Mann
Andre Mann
14:25 11 Nov 22
Lillian Capobianco is a real professional who looks out for a clients needs first. We used RestorPro for drying out our home after a pipe burst and they did an excellent job. When it was time to do the restoration, Lillian saw the scope of work, and recommended we use our own contractor since it was a better fit. It's truly-trust building to have a professional tell us that the scope of work was outside the core work of her own company. I can recommend this company knowing they will do what is best for the client and not take advantage of a situation. Thanks Lillian for all your help and hard work! And thanks, RestorePro for a great job in flood remediation.
Sarah Swanson
Sarah Swanson
14:46 13 Oct 22
RestorePro was wonderful to work with. My water heater failed on me and water leaked under my vinyl flooring all over my first floor.The entire team was professional, timely and kind. I had multiple contacts through the stages of the process - Morgan, my Customer Care Coordinator, JR and Antonio on the Remediation part of the work, and Lillian, my project manager for the new floor installation. Each person was communicative and informative.The remediation team was timely and efficient in pulling up my floor and getting everything dried out, which gave me peace of mind. When that was done, Lillian brought over some wonderful samples of flooring to choose from. After I selected one, the installation day was less than a week later. Lillian also kept me updated on changes. I ended up needing to pick an alternative floor choice for several reasons. When they started installing the alternative and it was not exactly the color I had wanted, she had the installing process paused so she could send photos and verify that I was happy with it first.Throughout every step, Morgan also reached out several times to see if I had questions or concerns. There was a bit of time between Remediation and Installation where an estimate was being gotten and approved by insurance, and when I asked about where in the process we were, she immediately had that information for me on what step we were on and what would happen next.I now have new, beautiful floors thanks to the RestorePro team. I highly recommend them!
Ogunkeye David
Ogunkeye David
10:49 24 Sep 22
What a wonderful service from Mrs mariel ramsey she handled everything consigning my binary and forex Investment and ensured all my withdrawal were quick and efficient. That is why i am recommending her to everyone who is having difficulty trading or had made loses like i use to.
contact her now through this Email: marielramsey229@gmail.com
WhatsApp +19736928825
Lafayette Scott
Lafayette Scott
14:42 07 Sep 22
You know I’d been suffering since my hot water heater broke and flooded. Causing moisture in walls and floor. After months of dealing with others and seeing no results. Lillian Capobinco with Restore Pro came to my rescue. She showed up on time with a smile on her face and gave me the results I was looking for. Quick and friendly service. Providing me the options I wanted and needed within my budget. God forbid anything happens to my home again, but if it does I feel better knowing the people at Restore Pro have me covered.
Jet Titus
Jet Titus
18:49 26 Aug 22
We engaged RestorePro when the sewer stack broke in a townhome rental we own in Raleigh. They were prompt and professional in handling the remediation while minimizing the impact to our renter. They provided a reasonable remediation and repair estimate and worked directly with our insurance adjuster to get the work approved. Lillian, our project manager, did an excellent job of communicating with us and finding sub contractors to make repairs quickly and efficiently. While I hope we don't have to engage them again, I would do so without hesitation if the need arose.
Thanks to Mrs Winifred Demetrius for her wonderful masterclass strategy which has help me earn at least $12,000 weekly using her masterclass strategy and has also helped me recover all my lost money in binary options trading, i recommend her help to each traders whose point is to succeed and make good profits in binary options and for those who are new in trading or have any issues in trading's, contact her on
Email: winifreddemetrius266@gmail.com
WhatsApp: +15596973414
forget about the negative reviews you see, there are still some legit managers. I have tried so many managers and I got scammed until I met Mrs Mariel Ramsey, She's 100% legit and reliable. I just made my 3rd withdrawal all by myself without any extra charges. i invested $800 and got a successful withdrawal of $9,350 within few days of my investment contact her Email: marielramsey229@gmail.com WhatsApp +19736928825 Don't hesitate
Olomola Babatunde
Olomola Babatunde
23:23 15 Aug 22
Trading with a trusted account manager is what can make your dreams come through. For me Mrs Mariel Ramsey has the best trading strategies to win. I never believed on any post recommending online trading until I gave a try and the outcome was great for me. Making $7,750 out of $1000 was a whole lot of profit for me.
you can contact her via;
Email: marielramsey229@gmail.com
WhatsApp +19736928825
amanda witting
amanda witting
21:56 09 Aug 22
Dave Smith is the absolute best! If you ever need anything, he responds with urgency and the best professionalism. Him and his team are reliable, knowledgeable and they truly get the job done. It shows that they take pride in what they do and servicing their customers!
Hayworth Kimberly
Hayworth Kimberly
19:47 03 Aug 22
I highly recommend RestorePro Reconstruction for remediation and restoration needs. Dave Smith is amazing and provides great customer service. He makes sure the job gets done accurately and always take great care of his customers. I can always count on him in any emergency situation. I appreciate the professionalism and timeliness the RestorePro Team offers.
Tara Kazazian
Tara Kazazian
13:20 28 Jul 22
I want to share how amazing the team at RestorePro is! I have worked in the multifamily industry and Real Estate industry for many years and Dave has been my Go To rep for a long time. Whenever there is an emergency in my professional world or for any of my friends or neighbors, I always have them call Dave immediately and he always has his crew out there asap! They are extremely fast to respond (important during a flood emergency), and their quality of service and work is superb! Thank you Dave and team for all you do!!!
Robbie Norris
Robbie Norris
17:04 27 Jul 22
I am an Insurance Agent and refer RestorePro to my clients with confidence. I always get positive feedback. I would not hesitate to use them if I needed them for my own home.
David Pyle
David Pyle
12:06 27 Jul 22
Jason Storey and his team were great. He was fast, responsive, and took care of me through the whole process. I would recommend Jason and RestorePro to anyone.
Lauren Montagne
Lauren Montagne
16:00 08 Jul 22
Our master bath flooded in the townhome we rent, and Victor and Josh came out from RestorePro to put up dehumidifiers and industrial fans to air out the carpet that was affected. This whole situation has been a huge headache, but working with both of these gentlemen was a BREEZE. They were absolutely remarkable - personable and professional, they helped put us at ease during a time where we really needed it. I cannot recommend them, and the overall company, enough. Thank you, thank you, thank you, Josh and Victor!!!
Mary Andrews
Mary Andrews
16:36 07 Jul 22
It’s not a good day when you need RestorePro but these guys were so good to work with they made the situation more bearable. They were here within an hour of being contacted and started work shortly thereafter. Tony and his crew worked long days including hours in a scorching attic to help dry me out after a leak in my hot water heater which is housed in the attic. They were very thorough, explained what they were doing and why and addressed all my concerns.
Ryan East
Ryan East
14:38 06 Jul 22
Our home was flooded by a faulty dishwasher and we needed the tear out process done quickly to begin rebuilding. JR and his crew from RetorePro were incredible. Very professional and great work. My wife was home through the removal process and went on and on about how amazing the experience was with the tear out. Wonderful experience would recommend JR and his crew for any and all projects.
Thandoluhle Anele
Thandoluhle Anele
16:08 26 Jun 22
I want to use this opportunity to say a big thank you to Mrs Katie George I want to appreciate your determination, support and hard work in helping me trade and earn good profit, just with $1,500 Mrs Katie George helped me trade and in less than a week I earned $11,500 and since then I have continued investing with her and earning more, she is amazing, I advice you contact her and do the same, don't give up Mrs. Katie George is the trader you have been searching for, I am saying this from experience. You can contact her through these platforms.
Email: Katiegeorge.cgk@gmail.com
WhatsApp: +1 [857] 547 8795
Mmatp Lesedi
Mmatp Lesedi
05:00 14 Jun 22
She did a great job, you deserve an accolades on this Mrs Cathy Frederick can't explain myself right now, what I received on my wallet was so great an amazing of the huge amount, Please all you have to do is to contact her and be a part of this online investment. I made $5,550 just little investment of $700, I made that thanks Mrs Cathy Frederick her info
Email: cathyfrederick867@gmail.com
WhatsApp: +18504466717
Noh Mah
Noh Mah
04:32 03 Jun 22
I really appreciate, your honesty, hard work, I found you almost at the point of giving up on trading because of scammers, But you proved you are different, And I am most grateful, I invest $500 and got $5,500 in just one week, I can boldly tell you Mrs Jane Bradley Forex/Crypto trader is the right expert to work with, Contact her directly on these;
Email: janebradley0147@gmail.com
WhatsApp: +19125040422
Tlotlego T Maile
Tlotlego T Maile
13:32 19 May 22
I invested $800 with Mrs Hendrick Jennifer and made $8,230 within 5 days, Investment pay faster than hardworking. Every rich man you see today invested, it's not just their hardworking that makes them who they are today. So don't let someone else opinion stop you from investing on binary option trading. Start building your future and the future of your generations today Contact her now on
Email:hendrickjennifer550@gmail.com
WhatsApp:+13523402962
Oke Monday Marshall
Oke Monday Marshall
10:19 18 May 22
Excellent, friendly, knowledgeable trader . Fast, convenient, affordable service. I highly recommend Mrs Mariel Ramsey she made over $12,000 with just the minimum investment of $1000 on my trading account . Contact her one Email: marielramsey229@gmail.com
WhatsApp +19736928825
Michael Brinson
Michael Brinson
02:17 26 Apr 22
The entire goes above and beyond anytime we need them. From the fantastic customer service, to the final details. The team has done amazing work over the years for many of our apartment communities.
Shelly Smith
Shelly Smith
20:35 25 Apr 22
Nathan is the most professional and speedy restore guy in the business! I highly recommend for a fast quote, repair and completion thank you so much for making my ruined business anew again!!!
Tom Stoner
Tom Stoner
14:21 19 Apr 22
We used RestorePro to repair our hardwood floors that were damaged due to a leaky dishwasher.Julio was assigned as our project manager after the mitigation process. He kept us informed on what was going on and what the next steps would be. Never were we left guessing or not knowing what was next. Very professional.RestorePro would call weekly to check-in and would ask if we had questions or concerns.Our experience was very positive and I would not hesitate to use them again or to refer them to anyone.
Andrea Ehinger
Andrea Ehinger
19:26 01 Mar 22
Heidi was especially helpful getting everything set up and resolved in a timely manner. I appreciate her help!
Kelly Driscoll
Kelly Driscoll
15:06 17 Feb 22
RestorePro came quickly when we identified a leak in our heating unit - due to their prompt and professional emergency service, water mitigation was completed quickly and damage to our home was minimal. Everyone on the team we worked with was courteous and responsive to all our questions and concerns. Highly recommend.
Prinesr Prines Ene
Prinesr Prines Ene
00:57 01 Feb 22
Emily, This idea and opportunity of investing Bitcoin with you has been the best decision in my life and that of my family, At first you turned my $1,000 to $10,500 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed Mrs. Emily Alison
Please do not hesitate to inbox the best Emily the best account manager here on facebook which i only know who can turn $1000 into $10,500 in one weekyou get to withdraw after six/seven days of trading no hidden fees action speak louder than voice inbox her immidietly to see for your self
Contact Via:
EMAIL; emilyalison691@gmail.com
WhatsApp; +1(434) 373‑2110
Miss Dee
Miss Dee
19:07 13 Jan 22
Being a single woman having to handle tasks the man should handle has been overwhelming for me because people have tried to take advantage of me.My project manager, Obie, was the best. From day one he said, "I will take care of you" and he did just that throughout the process. Communication is big for me. I understand that things happen and there may be delays, so if any were foreseen Obie communicated that with me.The entire team was AWESOME from Mrs. Isabel crew who packed and unpacked my house, to Mrs. Martinez (office personnel) calling every few days to see if I had questions/concerns, to Obie seeing everything through.The finished product is beautiful and I couldn't be more satisfied. Thank you all for a wonderful renovation experience.
Tony MacNaughton
Tony MacNaughton
21:44 30 Dec 21
The entire team at RestorePro has been fantastic so far. We had a water line leak on the first floor that made it's way through the walls and under the hardwood floors. The demo portion of the work is complete and Corey, Justin and team have been fantastic. They are very professional and helped answer all our questions. They always called forst and were on time for every visit. The next phase (reconstruction) will begin soon with RestorePro and they have been a great team to work with so far!!!
Alberto Medrano
Alberto Medrano
22:35 27 Dec 21
I just wanted to thank RestorePro for performing all the water mitigation work in my townhouse. We had a major event where the expansion pump burst and pretty much flooded the whole house since the water heater is located on the third floor. RestorePro was quick to deploy their team and equipment and had the situation under control in no time. I was afraid that after they dried up the house it was going to have a mildew smell, or mold but none of this, and I believe was because of their techniques. We had a small discrepancy with the insurance company but Corey from RestorePro was able to mitigate the situation and assist me in getting all covered, he was extremely professional and very pleasant to work with. I would recommend RestorePro
Ann Chavez
Ann Chavez
16:20 20 Dec 21
The entire team at RestorePro were absolutely awesome. We had a leak behind the wall in our washroom, which damaged the adjoining master bedroom, and bathroom behind the shower and floors. From the minute they arrived, they were professional and very knowledgable about what needed to be done. They answered any questions that we had during the process. They always called first to confirm their arrival and was always on time. They kept the work area clean and secure. They protected my floors, always wore masks and took off their shoes when necessary. Josh and Juan worked very hard removing the damanaged walls and flooring. They set up the equipment and explained to us what they were trying to accomplish. They're an awesome team. The second team, who came in to take readings of the moisture content, were equally as professional and courteous. I am glad that I decided to work with RestorePro and would definitely recommend them to anyone who might need this kind of service. We are going into the reconstruction phase of this process after the New Year. I'll post a final review once the project is completed.
Carol Golin
Carol Golin
18:30 16 Dec 21
I would like to give an outstanding review to Sue and her personal property team! They were prompt, efficient, respectful and professional! They took great care of our thigs and were very considerate and empathic of our situation and what we had been through with the fire. I so appreciate their hard work, dedication and respectful kind manner!
Flo Jacques
Flo Jacques
19:43 14 Dec 21
RestorePro restoring my home was the least stressful part of the entire claims process. Once I got through the hoops insurance companies usually add to every claims process, it was smooth sailing. The assigned project manager at RestorePro, Jake, was receptive, responsive, and prompt. I appreciate the level of professionalism and customer service.
Rachel Morris
Rachel Morris
11:51 03 Dec 21
We are so thankful for Josh Oliver, Corey Ritter and the team. Our mitigation was completed timely and all of the team was helpful even the office staff when you call. They were honest and prompt in their communication in addition to showing up ready to work. I highly recommend working with them.
Natasha Aguilar
Natasha Aguilar
04:49 02 Dec 21
Jason Storey goes above and beyond to help the clients! Highly recommend.
Lindsey Mantei
Lindsey Mantei
20:23 30 Nov 21
Our apartment community began working with RestorePro in June of 2020 after a large flood that occurred in one of our apartments. Since June, we have used them for a multitude of services they provide. James Wood is a wonderful Mitigation Manager - he makes us feel like a valued client and that we are in good hands!
Cory Byerly
Cory Byerly
18:50 29 Nov 21
Still currently working with this company to repair massive water damage to my home. Wanted to specifically mention Josh and Cameron. They’ve been extremely communicative through the first few weeks while I’ve been overwhelmed. They’ve answered questions, and have gone above and beyond to explain what they’re currently doing and each next step. So helpful. Highly recommend this company!
Murray Smith
Murray Smith
16:30 29 Nov 21
Excellent service with the fastest response time of any company out there
Holly Schwab
Holly Schwab
15:29 29 Nov 21
I have known Jason for years and trust him completely. We haven't needed his services at RestorePro (knock on wood!), but if we do or if friends do, we would call him in a heartbeat. Jason is very giving of his time and service within the community and that matters to our family as well.
Jennifer McLaurin
Jennifer McLaurin
15:02 29 Nov 21
Great people, great service! You will be taken care of!
Zach Carpenter
Zach Carpenter
14:59 29 Nov 21
Great company to do business with!
Kim Rice Lewis
Kim Rice Lewis
14:58 29 Nov 21
Jason represents your company so well!! You are lucky to have him on your team! Thank you RestorePro for all you do!
Logan Carr Robbins
Logan Carr Robbins
14:50 29 Nov 21
Jason Storey is a great person to work with. He is knowledgeable, personable and has your best interests in mind. RestorePro is the best!
Heather Furer
Heather Furer
14:48 29 Nov 21
RestorePro is an amazing company with awesome staff! They are timely and efficient and I HIGHLY recommend them to my clients when they have a loss. Hit up Jason Storey, he's the best there is! Thank you for all you do for my clients and for the community! Cheers! 🙂
Addie Campbell
Addie Campbell
14:44 29 Nov 21
100% recommend! Jason has helped a multitude of people I have referred to him over the years and it is always a seamless process. My customers love Restore Pro and praise their prompt response.
Krystal Sanders
Krystal Sanders
14:43 29 Nov 21
love RestorePro they are my 1# go to!!
Karen Boggs Thompson
Karen Boggs Thompson
14:42 29 Nov 21
Great company!! They have always been there for our clients!!
Christine Quante
Christine Quante
20:47 23 Nov 21
The entire team was very responsive. JR, Antonio, Chris, Marty, Donnie, are just a few that helped in the water remediation in my downstairs. They called and scheduled their visits. They were on time. The Project Manager, JR, explained in detail exactly what the cleanup process would be. Then the team delivered! Seamless process in coordinating with my insurance company too. Would definitely recommend!
Claudia Barrett
Claudia Barrett
03:08 10 Nov 21
Jake & his crew were great. Everything was professional& I would definitely hire them again.
Donnise Brown
Donnise Brown
15:06 09 Nov 21
I noticed some water damage on my first floor ceiling, in my kitchen, which is directly over my master bathroom. I didn't know what to do or what was causing it. Restore Pro was recommended to me to try. Corey came out the next day after I called Restore Pro to take a look at the damage. He walked me through the steps of what could be causing the issue and how to fix it. His team came out and did an awesome job of locating and isolating the leak. Katie called me to follow up and to update me on next steps, as well. The whole team is great! I would definitely recommend Restore Pro. I look forward to working with them when I decide to do some upgrades to my home.
Donna Whitley
Donna Whitley
17:41 21 Oct 21
It all started with a hot water leak that created more damage than I could have imagined. I reached out to Restore Pro and their demo/remediation team set a standard that the rest of the business/teams will have to measure up to. It started with my first call with JR Woods, who I must say has made me feel like a priority through all of this. He was quick to explain the process and to get his team on the project. That team was Josh Goins and Juan Torres. These guys were not only professional, but they also left everything clean, made me laugh through the chaos and let me know step by step of what to expect along the way and have been phenomenal to work with. Kathleen is so sweet and has also been great about checking in with me, making sure everything is going well and that I didn’t need anything else along the way. My ONE and ONLY complaint is that I don’t get to work with this team on the entire project and must move on to the next team for the last leg of this restoration. JR, Josh, Juan, and Kathleen, I can’t thank you enough for everything, nor can I say enough great things about your team. Thank you again for making the first steps of this process a pleasant one!!!!!! Your customer service has been second to NONE!!!! YOU guys’ ROCK!!!!
sterling glenwood
sterling glenwood
20:41 10 Sep 21
Our business has used RestorePro for the third time this past week. I thought it was about time that I take the time to say something nice about them. We are a historic, mid-rise apartment building in Raleigh. Our projects are on the smaller side for them but they have treated our business with the utmost care and respect. We have found the team at RestorePro to return our calls quickly, get an estimator to our site also, quickly and best of all, we have found them to be quite reasonably priced! We will use them again, should the need arise.
Kelly McHugh
Kelly McHugh
17:34 09 Sep 21
In June of 2020, in the middle of Covid, our family suffered a major home fire. The crisis management skills the RestorePro team demonstrated was phenomenal. They professionally and compassionately stepped in to help us navigate the restoration process. They provided assistance on all levels - from the dwelling reconstruction, to the care of our personal contents as well as insurance interfacing - they are pros. We truly felt taken care of during a very uncertain time. We will be forever grateful to the entire team. Thank you!
Regina Smith
Regina Smith
22:00 10 Aug 21
RestorePro came in and started working on fixing my water damage. Corey was very nice, well they all were. All the guys that come by to work were helpful with answering my question and explaining the process. I would highly recommend RestorePro especially my crew very nice guys. Thanks Corey, Josh, Juan and Justin. They were always on time and good with the clean up.
Kenlisha B
Kenlisha B
19:43 10 Aug 21
This review is based on the contractor Jaimie Wood. The day of my house fire was devastating for me . Jaimie reached out and helped make sure that I/we understood everything that was happening from that day going forward and he made sure that my family was not too overwhelmed being they lost mostly everything inside. Even though I went with a different company to do the overall work I would recommend Jaimie as an individual contractor. Customer Experience do go along way. Thank you Jaimie !!
Ryan Sultan
Ryan Sultan
20:29 06 Aug 21
Jake and the restore pro team were AWESOME! Jake was on time for every appointment and always returned texts and calls. The process was informative and moved quickly with a solid plan of action. Our bathroom remodel from a plumbing leak came out beautiful which included all new tile, paint, plumbing, shower reconstruction and glass installation. Highly recommend Jake and his team to navigate you through a tough ordeal! A plus is how clean and organized the guys worked.
Lorraine Ali
Lorraine Ali
17:05 23 Jul 21
If I could give this company 10 stars, I would. The work performed was great and I can't say enough about the customer service. The project manager Kyle was amazing and literally always on time. The work was completed quickly and the finished work was superb. I am very happy with the service and highly recommend this company for all of the reasons above and more!
Diane
Diane
21:39 14 Jul 21
We Were extremely pleased with RestorePro - Troy and his team (Ulises, Will, and Mario) provided outstanding service in the demolition of water damaged bathroom and mold remediation in the kitchen ceiling. Throughout the process, no damage was done to interior of our home, and they worked the entire day to complete the task at hand.Troy was eager to please in all that he did. Not only was he professional, but also personable and kind. We are very thankful for Troy and his team and the great work that was done.
Kirk Cassels
Kirk Cassels
20:53 22 Jun 21
Immediate response to the query, with up-to-date communication ensuring an efficient and timely process throughout! Absolutely seamless with insurance, providing a BIG relief. Patrick and Josh are great guys who were thorough and informative every step of the way,
Eric Strausz
Eric Strausz
16:41 19 Jun 21
Great place to pick up used furniture and other items. They were wonderful about picking up our sofas recently for donation. Have dropped off many items to them in the past. Great Organization, very friendly folks!
Martha Williams
Martha Williams
13:04 08 Jun 21
Liz From Durham WroteRestorePro Durham is a great team! They provided efficient and careful support after my parent's kitchen fire and worked seamlessly with other teams involved. Sue Williams led the team with calm, positive direction and gave our family a feeling of confidence going into a very stressful, confusing situation.
Bryce Reid
Bryce Reid
01:43 03 Jun 21
I’m very happy with the work performed by RestorePro. I arrived home to most of my house being flooded so I called on a Sunday after a holiday and Corey Ritter’s crew was out in less than an hour to start the drying out process. They worked directly with the insurance company to get an estimate together. I also used them for the reconstruction process. Chris Davis’s crew did good work. I felt informed about what was going on throughout the process. I appreciated the weekly calls from Ashley or Molly just to make sure I was happy with everything and to see if I had any questions. There was an issue that arose after construction was finished and Chris quickly got someone out to take care of it. I highly recommend RestorePro.
Hannah Williamson
Hannah Williamson
14:35 27 May 21
Jason & Leslie are both great to work with! They always respond super fast & answer all questions! This company goes above & beyond to provide the best service possible for all their clients.
Robert P. McNeil, Sr.
Robert P. McNeil, Sr.
15:22 17 May 21
RestorePro was great from start to finish! I hope to never go through this experience again, but would definitely use RestorePro if necessary. The Project Manager - Jake - was exceptional in his communication, promptness, and attention to detail with regards to the repairs and follow-up . He was very professional and courteous throughout.Thank you.
Myra Aponte
Myra Aponte
13:29 19 Apr 21
I like to thank Aaron Childress, David Johnson, Tony Platt and crew. I had a water leak in my kitchen bigger than I expected...RestorePro did a fantastic job with the restoration of my kitchen! I highly recommend them to the Fayetteville area.
Robert P. McNeil, Sr.
Robert P. McNeil, Sr.
14:02 07 Apr 21
JR and his team were very professional and courteous throughout the entire process. The project was clearly explained with timely follow-up by all staff. They were careful to protect the home during entry and removal of equipment and supplies.Thank you!
Taylor Nichols
Taylor Nichols
15:50 24 Mar 21
I have never had any major damage to my home before so this was/has been a very new and stressful experience. RestorePro and the employees I have worked with (Corey, Scott, Antonio, Juan and Ashley) have all been incredible. When I first called to get something scheduled, they put me on their top priority list right away. I was kept up to date on when they would be coming by, what they would be doing and what I needed to do to prepare. Corey was amazing to work with and answered any and all of my questions that I had right off the bat. He was extremely helpful and open about the whole process. Antonio and Juan were the two gentlemen that had to rip up my floor in order to make my home livable again. They were extremely efficient, polite, professional, and made sure I was as comfortable as possible given the circumstances. Their work was fantastic. Ashley always kept me in the loop on scheduling and was available to call or email at any time. With a large home project like mine, that is super valuable. Scott explained the next steps in my process and kept me up to date. I felt prepared throughout the whole experience. The entire RestorePro team has been phenomenal and I would recommend them for any project. Thank you!
Samuel Murray
Samuel Murray
14:28 23 Mar 21
We could not have had a better experience with RestorePro. They were on our property within an hour of a water damage situation ready to work. Corey, Matt, Drew, Christian, and their entire team was professional, knowledgeable, and performed at a high level. I would recommend them for anyone in need of emergency restoration work and will definitely be using them again in the future when the time comes.
Dan Vad
Dan Vad
20:51 16 Mar 21
RestorePro Reconstruction provided their services when our house flooded. RestorePro came out the very next day, assessed the damage quickly and accurately. I highly recommend ResorePro services for their honest, well executed, no nonsense service. They made the process of getting our house back in order easier than I ever imagined. Thank you!
Abby Garcia
Abby Garcia
02:01 12 Mar 21
We had water damage to our flooring due to an overflowing toilet. What a nightmare! However, I immediately reached out to RestorePro (around midnight) and I was connected with the on call Manager right away who walked me through my next steps. I am thankful for Josh Oliver for getting his amazing crew to my home right away (on an early Sunday am) and reassuring me that they would take care of us and not to worry. Ashley called me periodically to check on things and to see if I had any additional questions or concerns. Antonio and Juan were so kind, so professional and very knowledgeable. When it came time to take my flooring up, they spent a good bit of time prepping the area to ensure the rest of my home was not covered in dust and dirt from the removal. They worked nonstop when they were at my home. JR was the Mitigation Manager in charge and was also very professional and did a wonderful job communicating the next steps with me. When I had a question or concern, he was happy to explain things to me and point me in the right direction. They are an amazing team. I hope that I don’t have to call them again only because I do not wish to have anymore water damage or any other type of damage to my home, but if I were to, I know exactly who to contact! Thank you so much to the entire team at RestorePro!
Brittni Adams
Brittni Adams
14:19 03 Mar 21
Highly recommend RestorePro! The water line to our fridge bust and flooded the kitchen. This was the first time we have ever had something like this happen. RestorePro did a great job and were very professional. Juan, Antonio and Corey were always there on time and we’re great about working with our schedules. They were also very informative and answered any questions we had throughout the whole process.
Bryan Jones
Bryan Jones
08:51 28 Feb 21
Thank you for rebuilding my friends home after they had a major fire loss! I have used your services in other markets so didn’t hesitate to refer you to my friends. There house looks amazing and are beyond happy. I will continue to send business your way!
JR, Corey, and the team were AMAZING. Right from Day 1, JR made us feel more at ease, explaining every detail at every step of the process. I can’t imagine how stressed we would have been without them! JR was incredibly thorough and friendly (and very patient with our questions!) The updates from JR and Corey made us feel totally on the same page throughout the entire process. We can’t say enough about them: we are SO glad we went with this company. Thank you, JR! Thank you, Corey! Thank you, RestorePro!!
Jennifer Blanchard
Jennifer Blanchard
23:22 09 Feb 21
RestorePro has been awesome with our water damage clean up, drying and inspection. Corey, Kevon and Jack were so great and easy to work with. They all knew what they were doing and did it efficiently. Very responsive. They were even great with my dog. I highly recommend this company and their service!
Jessica Trias
Jessica Trias
21:07 09 Feb 21
I want to thank Brian and Chris for coming to our offices rescue! We had a couple team members come down with COVID and they came next day to help clean and disinfect the office so our team and customers would be safe to return. Thank you again!! Jessica Trias☺️
Megan Chadwick
Megan Chadwick
16:39 20 Jan 21
Corey, Kevon and Jack did a fantastic job mitigating all the damage from a water leak that saturated my crawl space, carpet and laminate. The team made sure to explain everything and took time to answer all my questions. They were accessible and kind. I would highly recommend RestorePro because of the work they did. And continue to do now with the restoration process.
Israel Cruz
Israel Cruz
15:39 18 Jan 21
I am still in the process of getting my home repaired from a water leak; however, my current experience with this company has been amazing. I have been working with Corey, JR, and Adam and they have been nothing but great and responsive to my questions related to the repairs needed.The group of individuals that I am working with are always respectful of my time and our home in trying to make the repairs and fully transparent on what to expect. They were also very responsive to e-mails and texts when inquiring about when they would coming by the house to do work.I will continue to update my review with all the work being completed, but this business is really great to work with so far.
Tara Wind
Tara Wind
13:58 15 Jan 21
RestorePro was on-time, professional and efficient. Juan and Antonio are so friendly and hard-working. They were here until late at night when my water damage first happened and also helped with the demo in the following days. Corey and his staff communicated with me well via text or email. Highly recommend!
Sarah Stribling
Sarah Stribling
01:40 06 Jan 21
RestorePro really went above and beyond helping to address the mold issues I was having in my house. Joe came out for the initial inspection and was extremely thorough and checked out every issue I asked about no matter how small. He was happy to answer any and all of my questions and give recommendations for how to prevent the mold from returning. He came out immediately after calling and had a team come the next day to perform the cleaning. Jimmy and Chris were absolutely wonderful and cleaned all of the mold beyond what I thought was possible. They even cleaned all of my windows when they were only expected to clean the ones with mold growth. It’s like living in a whole new house, and I can sleep well knowing that my house is safe from mold. The entire team is incredibly nice and a pleasure to work with. Thank you so much for all of your help, RestorePro!
Anthony Ciotti
Anthony Ciotti
17:45 17 Dec 20
I had water damage to my third floor bathroom caused by a overflowing water tank. RestorePro was there quickly. The team led by Jacob Gay was very professional. It was a pleasure working with him. He kept me informed every step of the way. His team did a excellent job. I would definitely use RestorePro again if needed. Thank you.
Sarah Ford Neorr
Sarah Ford Neorr
16:08 02 Dec 20
So grateful to Corey, JR, and the team at RestorePro for their great work! We had extensive water damage to our hardwood floors and crawlspace due to a leaky dishwasher. This crew was reliable, professional, considerate, and fast! Easy to work with, reassuring, and they definitely know what they are doing. I never want to deal with water damage like this again, but if I had to, I would absolutely call RestorePro!
Lynn Queathem
Lynn Queathem
18:53 16 Oct 20
RestorePro performed cleanup in my daughter’s townhome following a fire that occurred in the unit next door to hers. We were referred to RestorePro by our insurance agent and chose them to perform the work over the other companies we consulted. We worked with Sue, the contents manager, who was extremely professional, provided realistic guidance and recommendations, and was quick to respond and followup on all of our questions and requests. The team who performed the interior cleanup arrived on time, was exceptionally thorough, and careful. We would highly recommend RestorePro to anyone who needs any type of restoration services.
Jessica White
Jessica White
15:37 15 Oct 20
Corey R. and the restore team did an excellent job removing the damaged areas in my home. I was very happy with Corey's responsiveness and clear communication about the work to be done. Corey's team also did a great job removing the mold and clean up in my crawlspace. They were very professional. I would highly recommend RestorePro to anyone in the area and recommend working with Corey and his team.
Anne Miesel
Anne Miesel
13:15 15 Oct 20
Connor D. and his team were great to work with in cleaning up a sewage backup in my house. Connor had his crew out the same day I talked with him to start the clean up process. The team was very professional and efficient in their work. My house smells much better and I appreciate the promptness of their work.
Brian Johnson
Brian Johnson
14:13 30 Sep 20
RestorePro was recommended to me by my plumber after they repaired a split waterline that had damaged our bathroom and hallways. RestorePro was on site within two hours of my call. Corey and his team put my mind at ease almost immediately with their confidence and clear communication. They shared the remediation plan, their rationale, and their expected timelines--all were spot on through the process. I appreciate them valuing the trust we put in them and delivering on their promises.
Debra Shea
Debra Shea
20:13 10 Sep 20
Restore Pro is a great company. They are professional, timely, and Corey Ritter was excellent in helping me today with issues I had in an apartment. I am an apartment manager in Chapel Hill and sometimes we have issues with apartments - Restore Pro has always been there to help us when we have a need. I highly recommend you check them out!
Laura Hanley Gallant
Laura Hanley Gallant
15:17 27 Aug 20
The RestorePro Charlotte team is great!! I felt comfortable with every step of the process and am happy with the results. I will be recommending them to friends and family
Alex Burt
Alex Burt
15:16 26 Aug 20
As an insurance agent, I trust RestorePro with our clients’ claims. They are always quick to respond and easy to work with from start-to-finish. Josh is awesome! They truly help the claims process go smoothly, which keeps clients happy. When they are on the job, I don’t have anything to worry about. Thank you for all that you do.
Jerrica Long-melvin
Jerrica Long-melvin
19:17 12 Nov 19
To Restore Pro Reconstruction. I was a privilege working with two of your team members: Derrick and Sue. They were a great to work with. Very polite, kind, trusting and above all direct and to the point. That's what I like about them. Their manners were very professional. Thanks for a job well done! I would recommend you guys to anyone. Restore Pro Reconstruction is a great name for the Team.
Alvis Long, Mr. & Mrs. Parker's God son
Akem White
Akem White
19:01 04 Jul 19
Thanks to Phillip and Everyone at RestorePro for getting our Kitchen back together. There is no way we could have seamlessly orchestrated every hand which came together, making our kitchen Whole again. As aggravating as living through a kitchen reconstruction process is...We have nothing to complain about.

We Appreciate it! Thank goodness it is done...but most importantly Thank goodness it was Done RIGHT!
Howard Faulkner
Howard Faulkner
16:23 21 Jun 19
I know the company is great because Josh Oliver is involved.
Dennett Ransom
Dennett Ransom
20:07 01 Oct 18
Derrick and Mollie with RestorePro were very responsive anytime we reached out with questions about our repairs from an upstairs water leak. The finished product which included new ceilings, floors, paint and a completely remodeled bathroom came out better than expected!
Mike Peterson
Mike Peterson
18:00 27 Jun 18
Great people to work with and are the best in the business!
Harry Carlin
Harry Carlin
18:06 26 Jun 18
Restore Pro came immediately after a flood. Same night. Completely cleaned up all the damage, met with adjuster to fix the house perfectly, handled all the reconstruction needs, and did a beautiful job constructing the house. Highly recommend
Alice Laverne Mitchell
Alice Laverne Mitchell
18:22 15 Jan 18
Tonya Caviness Small
Tonya Caviness Small
22:42 21 Dec 17
I experienced soot damaged from a grease fire and I called another company and RestorePro, when I tell you all that RestorePro was at my house within minutes while the other company said they would be backing contact with me the next day. They are the best and put my children, myself, and my house first. Clinton did an awesome job making sure the cleaning crew was here the very next morning! The cleaning crew did an outstanding job from top to bottom. I thank everyone even the people in the office.
Dana Price
Dana Price
17:01 05 Dec 17
The team at RestorePro did my water remediation and the reconstruction after a water leak. They worked fabulously with my insurance to ensure everything was repaired to a fantastic condition. I had some upgrades during the process and those went smoothly and at a fair price. It took a while, but the results are stellar!
Alice Farrar
Alice Farrar
13:31 16 Nov 17
ReStorePro did a fantastic job with restoration of our hardwood floors after a refrigerator leak! Thanks!!
Very happy with the service I received today from Luke. He was friendly, honest and helpful. He took the time to explain the details and let me ask lots of questions. This company obviously lives by a high set of values and respect. Thank you.
Stephen Bacik
Stephen Bacik
18:39 26 Oct 17
I had a hole in my roof from a severe storm which caused water damage that went down all the way to the first floor. Restore pro came in, reviewed it and had it fixed in under a month. Very professional work.
I experienced water damage from my washer on the 2nd floor of my home. I called RestorePro, they were prompt and their department manager inspected and gave me a detailed report on what needed to be done. They were extremely helpful and Jamie Wood, the Project Manager, assigned to my home was always available and helpful. They made the process as seamless as possible, given what needed to be done. I would definitely recommend this company!
Stacey Northup Kay
Stacey Northup Kay
15:17 13 Sep 17
So grateful I was recommended RestorePro. Our home got flooded and they made the entire process a breeze! Our project manager, Jamie, was always on top of every little detail and didn't miss a thing. They were quick, did the job very well and made it all stress-free. Thank you for all your work!
James Green
James Green
01:28 12 Aug 17
Having property out of state and finding out that your pipes have burst and flooded your property would be anyone's worst nightmare. I was suggested RestorePro Reconstruction via a friend, and I must say they did a marvelous job and in a very timely manner. I could not be any happier with the way things were handled and with the knowledge and reassurance I was given through out. I highly recommend ANYONE that should have this misfortune to allow these wonderful gentlemen to help them through what would have been much more difficult time had I not gone with my friends suggestion. Once again, I thank you all for a job well done
Gene Brannon
Gene Brannon
18:14 10 Aug 17
Restore Pro has done a great job of fixing water damaged walls and putting in new flooring.Robert Head, project manager,and Don Manning andTim Joy were all wonderful to work with and I would recommend them to anyone. Gene Brannon
Emily Walker
Emily Walker
20:41 09 Aug 17
Justyn Knox Burgess
Justyn Knox Burgess
11:43 08 Aug 17
I had an emergency on a Friday evening when my pipe was leaking under my house. RestorePro came so quickly and helped me out. They were very professional. Brett was so nice to work with and the guys that came out to fix the problem where wonderful. They reassured me that they would take care of everything. They turned a very stressful situation around for me and I would highly recommend them to anyone!
Lana Collins
Lana Collins
15:16 02 Aug 17
We recently purchased a house that had extensive mold growth throughout the crawl space. We called RestorePro and their department manager inspected and gave us a detailed report on what needed to be done. They were extremely helpful with any questions we had. We scheduled it right away and they were prompt in their arrival and thorough with their work. We definitely recommend this company!
Shannon Aldridge
Shannon Aldridge
12:16 02 Aug 17
RestorePro managed a pretty severe water remediation project for my property when a water line burst in the crawl space and went unnoticed for an extended period of time. The Project Manager was clear in communication with what actions would be taken and thankfully assisted with the insurance claims. The crew stayed on the given timeline and they managed the entire project very well. I was pleased with the interactions I had with all RestorePro staff and would highly recommend RestorePro!
Kait Eve Steele
Kait Eve Steele
12:56 07 Jul 17
Whitney Watson
Whitney Watson
13:35 13 Sep 16
These people are awesome and they provide a fantastic service!
 

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