Durham, NC Residential Emergency Damage Restoration
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Residential Emergency Disaster Restoration in Durham, NC
A residential emergency disaster in Durham, NC may require professional water damage restoration, mold testing & mold remediation, or smoke damage & fire damage restoration. RestorePro Reconstruction is your professional choice for all residential emergency disaster restoration & repair in Durham, NC to get your home back to its pre-disater state quickly. The uniformed, licensed experts at RestorePro Reconstruction are the team to trust to handle all residential emergency disaster restoration needs in Durham, NC. We are on call and perform the quickly & professionally to get you back home quickly!
Residential Water Damage Restoration & Repair in Durham, NC
If your home is affected by water damage from sewer damage, storms and flooding, leaky ceilings or roofing, busted pipes, or any other reason, contact RestorePro Reconstruction 24 hours a day to handle your residential water damage restoration & repair needs.
Smoke & Fire Damage Restoration & Repair in Durham, NC
Fire damage to a home can cause severe structural & cosmetic problems. Even homes with minor fire damage may have extensive smoke damage restoration needs. Contact RestorePro Reconstruction for smoke damage repair & fire damage restoration in Durham, NC. We work hard to preserve the structural integrity of your home and save your belongings.
Residential Mold Testing & Mold Remediation in Durham, NC
Flooding, water damage, & the hot, humid climate of Durham, NC can lead to residential mold damage. RestorePro Reconstruction can provide solutions with our residential mold remediation team & state of the art residential mold testing in Durham, NC
Trust RestorePro for Residential Emergency Damage Restoration & Repair in Durham NC
When your home in Durham, NC requires water damage restoration, mold testing & mold remediation, smoke damage repair & fire damage restoration, or any other residential emergency damage restoration, contact the professionals at RestorePro Reconstruction. We are available 24 hours a day 7 days a week to quickly and expertly provide Durham, NC emergency disaster restoration & repair. Let us handle the problem and work with your insurance so you can get on with life. We have over 30 years experience handling residential emergency disaster restoration & repair, so you can trust the job will be done quickly and professionly. Contact us online now or by telephone at (919) 835-0676.
See What Our Customers Are Saying
When my upstairs master bathroom and downstairs living area flooded in April 2019, I interviewed five companies for the water mitigation. When Blake walked in the door, I knew RestorePro was the right company to handle the job. Blake explained the process in a confident and reassuring manner. I knew I was in good hands. The water mitigation team were very polite, clean, and tidy with the cleanup process. They explained every detail to me before they began. I was very pleased.
Blake set me up with the repair estimator, Jamie. Jamie advocated on my behalf with my insurance company. He went above-and-beyond my expectations. He would work long hours and weekends to get the job done. He is very knowledgeable, incredibly polite, and goes the extra mile. I can't say enough good things about working with him. He's a good person and had my best interest at heart. It's rare to find people like him these days.
Summer, the client care coordinator, was very sympathetic and reassuring. From our very first phone call, I knew she was looking out for me. She checked on me daily and was a wonderful support throughout the process. She was also very polite and calm which was comforting during the storm. Everyone should have a Summer to help them through a disaster.
I had hiccups with my insurance company that delayed the process for several months. RestorePro never left my side, had my back, and guided me every step of the way. The team at RestorePro are very polite, communicative, professional, and trustworthy. I can't say enough good things about them. I highly recommend them.
Thank you, RestorePro!
Robin Boudwin
14:04 10 Jul 19
Restore pro was great, as they came in and gutted our moldy, water damaged bathroom. The initial crew put down plastic, covered the carpeting and sealed everything that was water damaged and moldy. Derrick was great at communicating and keeping me updated on the project and what would be happening on what day. He kept track of the subs and made sure the work was done In a timely manner. The painter lines and cutting in could use some work as it looks a bit sloppy. It could use a little more attention to detail. The mirror is a bit crooked, as is the towel bar. The vent does not cover the cut out in the ceiling. The job is complete, but the attention to detail and craftsmanship is lacking. I high Recommend Derrick and his supervision, but the quality of the work needs some refinement.
Cyndi Boortz-Marx
01:36 03 Jul 19
Our business experienced a fire in a multi-tenant building, and though the flames were well-contained, the smoke ruined or damaged everything in our 25,000 square-foot space--carpet, ceiling tiles, inventory, cubicles, electronics. RestorePro quickly became my trusted advisor--not only were they doing the work of getting the space restored, they were helping me navigate processes with the landlord, the city's permit office, the insurance companies, and all the other contractors involved. Their efforts allowed me to focus on retaining our customers and planning for our reopening. RestorePro matched my sense of urgency, and it is no exaggeration to say that they saved our business. And by the way, they finished in under 5 weeks what I had been told by others would be at least a 3-month job. Thank you, RestorePro!
Dennis Cole
12:58 03 Jun 19
I worked with Sue, Ashley. Lauren, and their crew after a fire in my apartment building forced me to move. During an extremely stressful time, I was very glad to have such a trustworthy and capable team to make the process of recovering and moving my salvageable goods as stress-free as possible. They were extremely professional and helpful. Even before I signed a contract, Sue was gracious enough to give me guidance and advice, which was much appreciated as I was having trouble getting answers from my insurance company. Overall very positive experience.
Mark Steudel
14:25 20 Apr 19
We had mold in our upstairs bathroom and they completed the restoration very fast. They were also very nice, respectful and pleasant. After completing they cleaned up very nicely as well. I believe they cleaned my bathroom better than me. LOL!!!!
Tia Love
13:46 30 May 19
I can’t say enough good things about RestorePro and especially Derrick. They have completed 2 jobs for us recently and they were great to work with. Derrick walked us through the process and made sure we were pleased with the results. I would recommend them to anyone needing restoration. Thanks for all your hard work!
Cindy Kalet
19:12 24 Jul 19
The entire RestorePro Team did a excellent job restoring my house that was flooded by a burst water pipe. Their communication was excellent, with defined "go to" people for questions, the work was timely and completed faster than I anticipated. The work was also well done and the house restored to a near new condition. Would definitely hire them again, but hope to never have to do this again.
Ray Esclamado
22:20 23 Jul 19
This review is long overdue, I want to start by saying a great Thank you to everyone from the Project Manager to the workers. Everyone was so professional great knowledge of what's being done, and they went over and beyond. I this company will be used again , I'm so Blessed to have meet a great company to do a Fantastic job words can't express how I feel. Thank you so much I hope all is well with you all.
jacqui Baker
14:29 17 Jul 19
This team is amazing! Seriously, they have been with me every step of the way which is so important in something so personal like this. My home was hit by a tree and they have gone above and beyond especially Andrew my job supervisor who has made this as smooth of a transition he could. I would so suggest this team to anyone and everyone. Highly professional, efficient and KIND :)
Tammy Gregory
16:58 22 Jul 19
I am the maintenance supervisor at an apartment complex and use RestorePro for all of our water mitigation. They always respond extremely quickly and are very professional. The entire mitigation team has been wonderful at addressing all issues and getting them resolved as quickly as possible. Derrick has done a fantastic job on the reconstruction side of things, he communicates everything clearly and stays on top of everything. Thank ya'll!!
Chris Cannon
20:03 24 Jul 19
We had a kitchen accident. Our wooden floors were damaged and required a complete refinish. We choose to use RestorePro and could not be happier with the service and the results.
RestorePro was with us from the beginning to the end. They were a huge assistance with the claim process. Once we started the work every phase of work happened on time. RestorePro's team was very well coordinated. Their communication with us was accurate and expeditious. If we ever had any question, they were answered quickly.
Our floor guy, Hernandez was very helpful. He applied multiple samples of finish to our floor and guided us to a great choice!
The entire team (and they have a big team) of were honest, helpful and conscientious. I highly recommend RestorePro to help with your home repair!
Robby Chason
00:52 07 Aug 19
I had a water line burst which damaged my hardwood floors and drywall. RestorePro was quick to respond. Everyone from their Customer Care Coordinator to the onsite technician have been wonderful to work with. I highly recommend this company.
Wesley Stout
13:19 07 Aug 19
RestorePro responded immediately when informed of our water damages. Andrew sat with me and explained their process while explaining to me how he would be the "middle man" between my insurance company and me in case any issues arose. All the individual work crews who assisted in the repairs of the damages were punctual, extremely professional, and always made sure we were not inconvenienced to the best of their abilities. Upon completion of the project, my master bathroom looked better than when I purchased my house new in 2001. It was a pleasure working with Andrew and I especially liked the fact that he was honest with me from the beginning to the end of the project.
Stan Iradi
17:19 09 Sep 19
David Johnson and the team at RestorePro did a fabulous job restoring my bathroom after an unfortunate flood. They did not leave a stone unturned, ensuring there was no chance for mold or any further problems afterwards. They found things that others had missed like a bit of water seepage under my adjacent room hardwoods. They worked with my insurance company and their work was quick, efficient and high quality. I'm happy to recommend them.
Michelle Williams
16:19 11 Sep 19
Great customer service. They treated my house and me with; care and respect. When they cleaned up at the end of the day, they even changed the water in the dog dish. They do things right, because it is right.
Karl Smith
00:23 20 Sep 19
We had water damage to our whole downstairs as few months ago and finding a construction company that was reliable and stood by there work seemed like it would be a big task but we found restorepro and our project manager Phillip love and things were amazing from there! Having a three year old and a 7 month old during a renovation is hard but Phillip listen to our concerns needs and even played sword fight with my rambunctious toddler so we could focus on decision making and Paperwork. He followed through on all my crazy ideals and keep me grounded on our budget. He even worked out my last minute changes just in the nick of time. I love my new kitchen, living room, dining room, bathroom, and all three bedrooms! Great job Phillip and restore pro!
santita Wilkins
20:39 23 Sep 19
Our bathroom on the first floor needed repair due to a toilet leak. We hired RestorePro following the recommendation of our plumber who initially identified the problem. Thanks to the diligent work of project manager Andrew and coordinator Joy, we have been kept well informed during the two-month process and are very satisfied with the final results. We especially appreciate the patience and responsiveness of Andrew whenever we had questions about job estimates and scheduling. Thank you!
Y Cao
15:03 26 Sep 19
We used Restore Pro after our downstairs flooded. Andrew, Jamie, and the rest is the Restore Pro team were fantastic. Their communication and professionalism was amazing and they made the entire process as easy as possible. We are so happy with the finished project and to be back in our home!
Alex Barker
19:34 01 Oct 19
From the beginning of reporting our water damage issue, RestorePro was highly recommended by our insurance company Travelers. To start, they worked together to get us the best and most fair insurance estimate for remediation and repairs! RestorePro has been extremely prompt, professional, friendly and has provided excellent service! Communication level has been outstanding and that is very important for a complicated clean up issue like ours. Very happy with everything beginning to end that they’ve done to help our home get back to normal!
Jeana Zenick
12:41 09 Oct 19
Restore Pro handled our flooring repair after a water leak damaged the flooring in our house. Blake Matthews handled the recovery without a hitch. Jamie Wood did a great job working with our insurance company to ensure they covered all the necessary work. Phillip Love did a great job handing all the many project management details of the actual work. When the job wasn’t perfect, he brought in the carpenter and the insulation installers to fix the problems and get everything perfect. Summer Healey went to bat for us getting our mortgage holder to sign off on the insurance check, which is another detailed process.
Restore Pro was professional and easy to work with though out.
Travis Pape
18:16 09 Oct 19
RestorePro responded immediately when informed of our water damages. Andrew sat with me and explained their process while explaining to me how he would be the “middle man” between my insurance company and me in case any issues arose. All the individual work crews who assisted in the repairs of the damages were punctual, extremely professional, and always made sure we were not inconvenienced to the best of their abilities. Upon completion of the project, my master bathroom looked better than when I purchased my house in 2001. It was a pleasure working with Andrew and I especially liked the fact that he was honest with me from the beginning to the end of the project.
Stan Iradi
15:43 10 Oct 19
This is a quality organization with top notch personnel. After some water damage caused by a leak in a second story commode, my insurance company dispatched Restore Pro. They arrived so quickly and assessed the damage. They immediately initiated a restoration and brought in equipment to dry out the affected areas. This took a week but they came each day to check the progress. Once this was done, the ceiling was repaired, sanded, and repainted. This was all completed, clean up done, and inspected by Phillip! He went to great pains each step of the way to be sure I was happy and satisfied with the work performed.
Everyone from start to finish were quality, patient, and courteous individuals. They know their business and are very professional at it.
My highest regard to Phillip, Jake, Paco, as well as several gentlemen whose names escape me presently but we're instrumental in drying out the initial damage.
If you have the misfortune of needing such an organization due to damage, find out if your insurance company can contract with Restore Pro. You will be extremely p!eased with them.
Thank you all at Restore Pro
Robert Gavin
18:40 11 Oct 19
We had a great experience working with RestorePro after our master toilet leaked and caused damage to the crawlspace, bathroom, and nearby closet space. Their team responded quickly, professionally, and took time to explain the process thoroughly. They worked with our homeowners insurance and streamlined the necessary repair work. Within a couple weeks we had a new bathroom floor, freshly laid carpet padding and base boards, and a dry, clean crawlspace. We could not recommend them more for these very unexpected times of need.
Taylor Gagnon
00:48 14 Oct 19
Derrick and the RestorePro team were great to work with. They were professional and responsive to questions/concerns via text or email. The designer helped me pick out the perfect luxury vinyl tile flooring. Summer was very personable and kept me informed of the repair timeline and itemized costs. Honestly, my home looks better now than it did before the water leak.
Lori Petrovich
16:06 15 Oct 19
My home had a major water leak that my wife noticed when she woke up at 4:30 AM one morning. I called my insurance company who recommended RestorePro and they were out to my house quickly to start the mitigation and drying process. All of the employees that filtered through my house were very respectful and pleasant, and they worked efficiently and effectively. There was a slight oversight with the mitigation that I brought up with my restoration manager Andrew, he kept in touch with me about the issue and Connor, my mitigation manager, was quick to remedy the situation.
Once everything was dry Andrew kept in contact with me regularly, consistently providing updates on schedules and potential issues. He was out to my house on several occasions just for a quick visit to see how things were progressing. The crew under Andrew quickly restored my house to its former glory and were all also very pleasant to work with.
At one point I had an issue that required the owners assistance and he was very quick to address my concern and ease my mind.
All in all, everyone from RestorePro that I have come in contact with since my small disaster has been professional, polite, and efficient with their work - I would recommend them to anyone that requires a service they provide.
Ryan X
21:14 17 Oct 19
RestorePro responded immediately when informed of our water damages. Andrew sat with me and explained their process while explaining to me how he would be the main contact between my insurance company and me in case any issues arose. All the individual work crews who assisted in the repairs of the damages were punctual, extremely professional, and always made sure we were not inconvenienced to the best of their abilities. Upon completion of the project, my master bathroom looked better than when I purchased my house in 2001. It was a pleasure working with Andrew and I especially liked the fact that he was honest with me from the beginning to the end of the project.
Stan I
23:03 17 Oct 19
When our washing machine flooded our home, our insurance company contacted Restore Pro for water mitigation. David and his team arrived promptly and had things drying very quickly. They came by several times to check on the drying process. Due to their great work we decided to also use them for our repairs. David was easy to communicate with and went out of his way to help us make decisions about the repairs. The team was extremely professional and friendly. The repairs were completed promptly and done to the greatest detail. My husband and I agree things look even better than when we bought the home. Would certainly recommend RestorePro!!
Merritt Seitz
15:31 15 Nov 19
RestorePro Cares
RestorePro Reconstruction supports many different Christian community outreach programs. Your donation is tax deducible. Click below to learn more.
RestorePro Reconstruction provides expert residential emergency damage restoration & repair services including residential water damage restoration, residential smoke damage & fire damage restoration, and residential mold remediation & mold testing services for the Triangle. We serve Durham, Wake Forest, Knightdale, Raleigh, Cary, Apex, Morrisville, Clayton, Garner, Chapel Hill, Carrboro, Hillsborough, Rocky Mount, Wilson, and beyond.
