Damage Restoration Services in Durham, NC

RestorePro Reconstruction is always on call and ready to handle your home water damage emergency in Durham, NC. Whether you have water damage to your ceiling, drywall, or other areas caused by sewer or septic backups, storms and flooding, or other sources, our technicians are trained and uniformed home water damage restoration experts who will arrive quickly and get the job done.

When you contact RestorePro Reconstruction for a water damage emergency in Durham, NC, a member of our team will respond and quickly arrive to your home to determine the cause of the damage, begin assessing damage, resolve safety issues, contain the damage, and begin recommendations for remediation and repair.

At RestorePro Reconstruction, we own and operate only the highest industry standard water damage equipment. Whether your Durham, NC home’s structure, documents, furniture, or other items require drying, RestorePro Reconstruction has the tools to get the job done.

Ceiling Water Damage Repair - Durham, NC

Ceiling leaks and water damage can occur round the clock, which is why RestorePro Reconstruction is available 24/7. Our water damaged ceiling restoration services will fix the cause of your ceiling leak and completely restore your home or business. RestorePro is a full water damage remediation company in Durham, NC, offering ceiling water damage repair, sewage backup cleanup, flood damage repair, and other emergency water damage services.

From broken and clogged pipes to backups in plumbing and holes in roofing or shingles, repairing the cause of your ceiling leak is step one. RestorePro Reconstruction has vast experience in just that and can make virtually any repair of your home or business needs in Durham, NC. Whether the ceiling leak occurred on the top floor, a basement, or somewhere in between, we have the knowledge, experience, tools, and machinery necessary to perform any ceiling water damage repair.

Smoke & Fire Damage Repair - Durham, NC

The smoke & fire damage team at RestorePro Reconstruction is here for Durham, NC homeowners. With state of the art testing equipment and technology, we can accurately determine the structural integrity and safety of your home, as well as what furniture and other items can be salvaged.

Our smoke damage & fire damage reconstruction team has the experience and knowledge you can count on to return your home in Durham, NC to its original state. From foundations & load-bearing walls, beams, joists, and rafters, to furniture, rugs, & upholstery, we know the safest and most effective way to restore your home. We also have experience in handling insurance claims, recognizing that this too can be an added stress after a traumatic event. To restore & repair damage to your home after you have experienced smoke and/or fire damage, call on the experts at RestorePro Reconstruction.

Storm Damage Repair - Durham, NC

RestorePro Reconstruction will also handle your storm damage repair services. Any damage that has occurred to the exterior or interior of your home or business will be repaired. You can expect expert craftsmanship for all of the repairs provided by RestorePro. We handle damage to gutters, siding, windows, roofs, ceilings, drywall, trim, flooring, and other cosmetic and structural features of your property. Once all work is completed, a member of our team will contact your insurance company to file a claim. No matter your Durham NC storm damage service needs, contact RestorePro Reconstruction or call 919-835-0676 24 hours a day. We will be on site quickly to provide these and other storm damage services:

Flood Damage Cleanup
Water Damage Restoration
Smoke & Fire Damage Repair
Tree, Limb, & Debris Removal
Window Board Ups & Roof Tarping
Storm Damage Cleanup & Sanitizing
Storm Damage Repair Services
Document & Structural Drying Services
And Any Other Storm Damage Restoration Services You Need

Mold Testing & Removal in Durham, NC

The humidity and heat of North Carolina can provide a perfect environment for mold growth in and around your home. If you suspect mold growth, contact the residential mold testing, removal, & remediation experts at RestorePro Reconstruction.

Mold in and around your home is not something to be taken lightly. Some types of mold can prove harmful, even fatal, especially for the young, the aged, and small pets. If you think you may have mold, have a professional take a look ASAP! Some common signs of home mold growth in Durham, NC include:

Symptoms similar to cold or flu, including sore eyes & throat, stuffy nose, coughing, & sneezing,
Moldy smells when the AC or heat is turned on
Visible condensation or high humidity
Leaky roof, attic, or pipes
A history of flooding
Water stains
Lack of ventilation

Sewer Backup Cleanup in Durham, NC

More is involved in a septic tank backup cleanup or sewer backup cleanup than simply removing sewage and standing water. Granted, this must take place, but barrier zones preventing cross-contamination should be implemented and extreme care to remove ANYTHING sewer water has touched needs to be taken. RestorePro Reconstruction uses negative air zones, physical, and chemical barriers to prevent spread of bacteria and disease during sewer backup cleaning services, and is careful to remove building materials and personal items that have come into contact. We then sanitize and clean the entire area with the most powerful agents available. While these steps may guarantee safety, what of the holes in walls or destroyed personal belongings? RestorePro Reconstruction provides complete sewer backup cleanup repair. Our experts can replace drywall, flooring, trim, moulding, and any other construction materials affected. Replacing personal items is important too, so we work directly with customer insurance carriers to file claims, thoroughly and accurately documenting lost articles as well as costs for cleanup and repairs. When you need sewer backup cleaning services in Apex NC, RestorePro Reconstruction is the professional sewer backup cleanup and septic tank backup cleanup company to contact.

Commercial Air Duct Cleaning in Durham, NC

RestorePro Reconstruction is the name to trust for commercial air duct cleaning in Durham NC. Our team of trained and licensed experts can handle the preventative maintenance and cleaning your commercial HVAC and duct system requires to function properly. We expertly remove mold, dust, and dirt buildup that can clog your air ducts. Clogged ducts in an HVAC system can be hazardous to health and even create unsafe conditions favorable for fires. Preventive cleaning services for your commercial HVAC and duct system can eliminate these risks. Contact RestorePro Reconstruction today for Durham NC commercial duct cleaning services. A member of our team will gladly explain the process and provide a quote.

Thomas Kaney

17:25 13 Feb 20

Andrew stayed right on top of the work. and insured they maintained the required schedule. The workers did an outstanding job, especially the crew redoing the floors. I couldn’t have ask for a more dedicated group to be working in my new home. Keep up the good work

Lori Petrovich

16:06 15 Oct 19

Derrick and the RestorePro team were great to work with. They were professional and responsive to questions/concerns via text or email. The designer helped me pick out the perfect luxury vinyl tile flooring. Summer was very personable and kept me informed of the repair timeline and itemized costs. Honestly, my home looks better now than it did before the water leak.

Willard Jackson

17:01 08 Jan 20

It is difficult to give one review because there were multiple teams involved in our recovery. The Mitigation Team and the Moving In/Out Team were spectacular. They both get 5 stars in every area. The Moving In/Out Team was especially excellent as they took care of our every need and did so immediately and punctually in each case. The Restoration team from RestorePro was also extremely accommodating but punctuality and responsiveness were not quite as good. But the quality of the sub-contractor they chose to re-finish our floors was the killer for this project. The man who owned that company did not follow very clearly stated face-to-face instructions and then lied to us about the results his company produced. I believe that RestorePro will never use that contractor again but we are still left with a result that is not what we were promised and not what we had prior to the water damage. To their credit, RestorePro has made every attempt short of starting over from scratch to remedy the bumbling of this contractor – but if you have had floors done before you know how disruptive it is to your life – you literally have to move out for weeks and live elswhere… Given our age and the impact of this on quality of life, we chose to just live with the inferior floors – I can’t blame RestorePro for that but we have been working this problem for 6 months and just do not want to start over – no matter the cost! Would I use RestorePro again? Absolutely, but I would not rely solely on the restoration project manager to ensure that things were being done correctly – I would be personally involved at every days work – the project manager we were assigned was young and did not stay on the project every day with the poor contractor. He trusted the poor contractor and I trusted him – both of us made a mistake. The young project manager is a great person and will learn a lot from this project. I would be glad to use him again, but we caught him at a bad time in his maturation on this project. The dishonest contractor mislead him as well as us – listening intently as we explained what we expected from him and then not even showing up when his workers did the work – we showed him we wanted gloss floors – his workers used semi-gloss poly – then he lied to us and told us that it was gloss – like we were idiots – saying gloss required multiple coats and our insurance would not cover that – all a lie! Sometimes, one bad apple can spoil the whole works! This was one of those times! RestorePro is good – just be sure you get the right sub-contractors on your project!

Steven Dubuc

13:34 03 Feb 20

RestorePro did a phenomenal job on my home. I live in Southern Pines, NC; RestorePro came out the same day I called and started the repairs right away. Their team is very trust worthy, keeping me updated through out the repair and finishing with a quality product. If you have water damage, I highly recommend you use RestorePro, I couldn’t be happier and would use them again.

Kellie Howell

17:24 10 Jan 20

Our water heater exploded and flooded our entire garage and part of our home! RestorePro Reconstruction helped and fixed the entire issue quickly! Brian is amazing and made sure my family and I were taken care of and knew what was going on! I highly highly recommend this company!!!

Deon Shearn

14:35 17 Jan 20

All the work was completed on time and with great quality. If there were delays the office or the project manager would call to inform me. They were flexible with my schedule and very knowledgeable when I asked questions. Great job! The Fayetteville office did an amazing job.

Darryl Munroe

01:12 12 Nov 19

My insurance claim adjuster referred me to RestorePro after the initial company that I choose to help me couldn’t meet me timeline. I had a bathroom shower leak that was leaking through the tiles that affected the lower level bathroom. When the tiles were lifted up to assess the damages, the results were really bad as part of my subfloor was rotted. I was really stressed about this happening since I recently just purchased my home. When I contacted RestorePro I spoke with Summer and she was very professional and kept in touch with me throughout the entire process. She sent Jamie out who assessed the damages. He went over the repairs that would be needed and wrote up a quote for me on the same day. After assessing the damages, a quote and a timeline was giving to me. I agreed to everything as it was reasonable and very fair. I was then assigned Phillip Love as my project Manager. Philip was the best project manager that I could ever ask for. He really helped my wife and I overcome our anxiety with this process. He was very organized, detailed, professional and he always kept in touch with me to keep us updated with the process. He went above and beyond to make sure that we got back our home to its original condition with no disappointments. Phil was very patient with me and I really appreciate that since I was a challenge customer who was particular in my needs. He was so patient with us when we were picking out our new tiles and choosing our new paint color. He was very knowledgeable in his work which helped us make confident decisions. At the end of the project Phil went over all my repairs to confirm that we were happy and satisfied with everything. Overall everyone who I made contact with at RestorePro Reconstruction had great customer service and was very caring to a customer who was stressed.

Margie Winfield

16:08 19 May 20

The team at RestorePro who remediated my flooded basement were professional and responsive and I’m very pleased with the finished product.

Katherine Firth

14:12 01 Jun 20

One day, I came home from work thinking I’d be able to relax. Instead, I came inside to rain pouring down from the kitchen ceiling because my son left on the bathroom faucet all day (9+ hours). I never had to deal with this before, so I googled and chose RestorePro based on all the positive reviews. From start to finish, it was an incredibly positive experience. They successfully completed the mitigation and then worked with me through the entire reconstruction to make sure that 1) quality work was done 2) we could upgrade where I wanted while being very transparent about cost and 3) that my home and my family were treated with respect. If we have to go through a process like this again, I would 100% hire them again.

Cara Zalcberg Hylton

19:27 02 Jun 20

RestorePro did an incredible job professionally, quickly, and beautifully assisted us in securing our business. I cannot recommend their services with a high enough star rating and while I hope not to have to need their services in the future, if the need did arise, there is no other company that I would call to assist. HIGHY RECOMMEND.

Paul Thompson

18:16 03 Jun 20

I worked with Corey and Kevon who were both very good. I had a pipe leak in my crawl space that resulted in the insulation being removed as well as the flooring in both of my bathrooms. Corey and Kevon were helpful in communicating next steps, as well as making sure we were safe during the demolition.

N San

02:42 08 Jun 20

We recently used RestorePro for our home remediation. Allow me to start by saying that these are some of the most professional people you could ever find in this industry. The Lead Technician, Julio, was very meticulous and knowledgeable. He was very specific in his craft and maintained great communication with me throughout the entire process. The attention to detail given was top-notch! I highly recommend RestorePro due to their quality of work and friendliness of staff.

Vanessa Trout

02:01 08 Jun 20

Our experience with RestorePro was fantastic. I would 100% recommend calling them for help. Once we discovered our water leak upstairs their mitigation team was here in no time (on a Friday night). Phillip was professional, friendly and helped me understand the process of what would be taking place to fix and repair our home. I could tell each and every employee I met was selected because of their professionalism and attention to detail. The finished product was beyond our expectations. I’m really picky about the work that is done in my home, notice all the details and was impressed with the finished result. Their team worked with easily with our insurance. When I told my agent who we called she said “Oh, you’re in good hands, they’re great!” I couldn’t agree more. Thank you for the work you did in our home. If you are looking for a professional, relaiable and quality restoration company, call RestorePro.

Sherri Paul

17:22 26 Jun 20

We needed Restore Pro because of an emergency. I would imagine many people do. They were courteous, reliable, professional, and empathetic. The team that responded to our home, Corey, Kevon, and Jack were A++.

Zachery Acuff

14:39 17 Jul 20

I got my first home recently and it feels like it’s just been one problem after another. The most recent issue was a leak in my wall which caused water damage to much of my floors and walls, including some mold growth. Someone recommended RestorePro for mitigation and repair services and I couldn’t be happier with their service! They have been very helpful and they make sure to keep me up-to-date on the process and to see if I need anything. RestorePro has made the stress of home repair issues so much more bearable!

Matthew Daniel

17:45 17 Jul 20

Back in March I had a car that hit my house and we decided to go with RestorePro. I am so appreciative of their hard work and especially for Drew McDonald and for Matt Trembley who served as the project manager. The timing of the accident happening was crazy with COVID-19 going on. They sent out a great crew here who got things done in an incredible amount of time. Matt also kept me well informed of what was on the to-do list during the repair process and clearly answered any questions that I had. I would definitely recommend them to anyone! Thank you RestorePro!

Victor Mastacouris

19:29 27 Jul 20

Had RestorePro come in due to a mold and water filtration over our garage door inside the garage. The were very professional and speedy. They tore out the moldy dry wall and remediated the wooden beams and studs. Even took the time to clean all the debris and left the work site very clean. They also pointed out the probable entry points where water was getting in. Troy and Ashley were very helpful on a situation that could have been much worse if the had not come out. Thank You

Nash Atkins

20:33 30 Jul 20

Love working with RestorePro!! Josh with RestorePro always exceeds mine and my customers expectations. They are professional, courteous, and fast! I feel confident sending my customers to them and I know they will take great care of them!

Sierra Rolon

17:57 18 Aug 20

We used Restore Pro per our insurance suggestion when we had some water damage in our home. Corey, Kevon, and Jack were all very professional and paid attention to detail. We are continuing to use Restore Pro to help with the second part of the job and get everything back to normal (I will update review after that) and have confidence they will do a great job just like the first team. I would use them again and suggest to a friend.

Alli Carter

15:04 26 Aug 20

Josh Oliver and the RestorePro team are very responsive, thorough, and resourceful. Josh and team have helped me personally and at my business with Covid cleaning, customer emergencies, and general restoration questions. No project is too big or too small. Highly recommend!

Wayne Cottrell

13:17 26 Aug 20

Great company. Great response and service. They provide what you need in an upfront, honest and ethical manner. Highly recommended.

Trevor Young

14:32 26 Aug 20

Josh and his team are top notch and great to work with. They’ve taken care of a number of my clients and always done right by them, even if it means turning away a dollar to help a customer. Most of all, I trust Josh and those who work with him. That’s a rarity these days, but something I (and lots of others) truly value. Thanks for all your help when I need you guys!

David Bennett

13:11 26 Aug 20

Josh Oliver and his staff were nothing but helpful and professional in their successful efforts in cleaning up the fire damage in the home of an elderly friend of mine. The immediate response to her need was appreciated so much, as well as the timely completion of the great job that they did!

Mark Tanabe

19:13 20 Aug 20

Restore Pro was sent by our home builder to repair water damage from a leak through our stone mortar. We had incurred significant damage to our guest bedroom closet. Josh and his crew made sure that all areas were disinfected & completely dry before replacing the plywood, insulation, baseboards, & drywall! They replaced the racks & painted the closet. It’s as if nothing ever happened! We highly recommend Restore Pro for any restoration project needs. They’re professional, personable, thorough, and extremely competent. In this pandemic era, they were totally compliant with health and safety precautions. Thank you RestorePro!!!

Taft Howell

18:33 20 Aug 20

I was pleasantly surprised with the service from the beginning of my interaction with RestorePro. I had a water leak in an upstairs bathroom that ran overnight, therefore I didn’t notice it until morning. There were multiple areas upstairs affected, fortunately the only downstairs area affected was the garage. That being said, the repair was going to be costly. Initially my insurance company(if I were reviewing them at this time, it would not be 5 stars) balked at the quote. RestorePro worked with my insurance company on my behalf and was able to justify all expenses. The insurance company responded the next day and accepted the estimate. As far as the repair, the workmanship was beyond reproach. High quality, on time as scheduled, with very respectful employees. They treated my home as if it was their own. With the pandemic, my boys and I were home a lot during the restoration. They treated my family with upmost respect, while doing high quality work. One of the main things that I was pleased about was the communication provided. Bobby Head was the project manager. With me never going through a project like this, I had a lot of questions, some of which were probably simplistic in nature. He was very patient with me and my questions. If I had a question, he was accessible to me by phone, text, or email. The turn around time with his responses was minutes to less than 10 to 12 hours. If I reached out to him late in the day(after 6), I would generally have a response by 8 or 9 the next morning. I really appreciated the emails at the beginning of the week with the plans for the week. Letting me know what was going to be done, and who may be working in the house. I highly recommend RestorePro. They are not neccesarily someone you would like to meet, but they are an incredible group of people to have in your corner when you need them.

Justin Thigpen

15:19 26 Aug 20

I’m an insurance agent and RestorePro has done work for many of my clients. Josh and the RestorePro team are true professionals in this field. They are fair and knowledgeable and always do the right thing.

Nathalie Gordon

16:14 19 Sep 19

Mayfaire Apartments used RestorePro after a fire occurred and damaged five units.. We learned really fast how great this Company is to work with. From the first night of the fire they we here to help before the fire trucks left. The patience and service not only to the Property but the Residents as well was outstanding. Mike was the Project Manager and was efficient, great with the every Resident and made sure his crews delivered quality outstanding work. This company is wonderful!

Eva Knight

12:38 09 Sep 20

Great customer service, very quick to respond and gives detailed estimate for repairs.

Angela Dean

04:06 09 Sep 20

I needed leak repairs resulting from the solar panels leaking. Corey Ritter contacted me and scheduled an appointment to inspect my home. He was very courteous and prompt. He explained all that was needed and provided me with an estimate within one day. He found other issues with my home and referred me to another specialist to further assist me. Corey was very helpful and professional even though I couldn’t use his services. What an outstanding guy. If I have any future home repairs, Corey will be the first person I call. Thanks so much Corey!! Angela D.

Andrew Smith

17:46 08 Sep 20

Corey, Kevon and Jack did a great job! They communicated through out the process and were very responsive to questions.

Brad Saunders

17:39 10 Sep 20

Corey, Julio and Antonio were great! Hard workers, respectful, on time, and kept up with communication. Highly Recommended.

Randy Sears

23:55 20 Sep 20

2 seperate water damages occurred in our house. Both crews were excellent. Very pleasant. Extremely neat work. I would definitely call again and highly recommend!

Gabriel Estevez

14:09 23 Sep 20

–TLDRs: 1) Ask for Corey Ritter as your Project Manager – literally the best to run projects from start to finish hands down; best experience. 2) If you’re doing business with RestorePro via your insurance co, give yourself and RestorePro plenty of time to get the pieces together. It REALLY is a waiting game when going through insurance + COVID, etc to have your project completed from Start-to-Finish. –Summary This is now my second experience with RestorePro, but this one warrants a review. My experience from Start-to-Finish (Demo-to-Restoration) on both occasions have been very lengthy, but to be fair, both claims were through insurance, so that in itself takes time. Give yourself plenty of time if you’re in a rush to get things done for whatever reason! On one occasion, there was a long gap in time between communication to which I thought RestorePro had dropped the ball completely and left me with an unfinished job. However, I want to personally recognize Corey Ritter, a Project Manager for the Restoration portion of my 1st claim, who’s attention-to-detail with little-to-no knowledge of what’s all been done, was able to pick up the pieces and get the job finished! His past military experience (I was able to pick that off pretty quickly) was keen in his understanding and ability to adapt to the project. The job was completed with haste after Corey took charge, so thank you Corey & the Demo/Restore teams respectively.

Ken Stark

21:38 24 Sep 20

Shut off valve for our dishwasher let go during repair of the appliance and flooded our kitchen. Corey and the crew he assigned were very thorough and professional from the first “assessment” to completion of the drying out process, keeping us informed as to progress and next steps. Great job.

Scott Mega

20:41 24 Sep 20

Big thank you to Corey Ritter, and the folks from Restore Pro for the mold remediation we had done. Very prompt and responsive customer service and made us feel like we were a priority.

Kerry Hutchins

17:58 25 Sep 20

Everyone that I interacted with at this company were friendly, courteous, helpful, professional, and patient! I hope I don’t need to use their services again, but I certainly would go to them as my first choice if I find myself in a similar situation. I would highly recommend this business.

Brian Johnson

14:13 30 Sep 20

RestorePro was recommended to me by my plumber after they repaired a split waterline that had damaged our bathroom and hallways. RestorePro was on site within two hours of my call. Corey and his team put my mind at ease almost immediately with their confidence and clear communication. They shared the remediation plan, their rationale, and their expected timelines–all were spot on through the process. I appreciate them valuing the trust we put in them and delivering on their promises.

Olivia Dorton

13:09 09 Sep 20

I work for an insurance company that refers Restorepro to our clients and we have always had a great experience with them. We also used the team to come into the office to do a sanitizing spray after COVID started and they were on time and quick in their process. I will always recommend Restorepro for any of my clients clean up/restoration needs.

Debra Shea

20:13 10 Sep 20

Restore Pro is a great company. They are professional, timely, and Corey Ritter was excellent in helping me today with issues I had in an apartment. I am an apartment manager in Chapel Hill and sometimes we have issues with apartments – Restore Pro has always been there to help us when we have a need. I highly recommend you check them out!

Jarrett Sullivan

12:39 08 Oct 20

Corey R. and the restore team did a great job removing the damaged areas in my home. I was very happy with Corey’s responsiveness and clear communication about the work to be done. Corey’s team also did a great job, they were very professional and clean. I would highly recommend RestorePro to anyone in the area and recommend working specifically with Corey as well.

Alex Burt

15:16 26 Aug 20

As an insurance agent, I trust RestorePro with our clients’ claims. They are always quick to respond and easy to work with from start-to-finish. Josh is awesome! They truly help the claims process go smoothly, which keeps clients happy. When they are on the job, I don’t have anything to worry about. Thank you for all that you do.

Anne Miesel

13:15 15 Oct 20

Connor D. and his team were great to work with in cleaning up a sewage backup in my house. Connor had his crew out the same day I talked with him to start the clean up process. The team was very professional and efficient in their work. My house smells much better and I appreciate the promptness of their work.

Jessica White

15:37 15 Oct 20

Corey R. and the restore team did an excellent job removing the damaged areas in my home. I was very happy with Corey’s responsiveness and clear communication about the work to be done. Corey’s team also did a great job removing the mold and clean up in my crawlspace. They were very professional. I would highly recommend RestorePro to anyone in the area and recommend working with Corey and his team.

Damage Restoration Services in Durham, NC

Ceiling Water Damage Repair - Durham, NC

Smoke & Fire Damage Repair - Durham, NC

Storm Damage Repair - Durham, NC

Mold Testing & Removal in Durham, NC

Sewer Backup Cleanup in Durham, NC

Commercial Air Duct Cleaning in Durham, NC

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