Residential & Commercial Damage Restoration Greensboro, NC

4.9

Based on 148 reviews

12:48 11 Mar 24

We had water damage from a faulty washer! From the drying out to paint and new LVP flooring their service was impeccable!

Barry Griffin

14:13 21 Feb 24

The entire team was wonderful! But these individuals stood out Tyler with Mitigation, Nate and Leslie with the estimate department and CHAD the project manager! All out of the Greensboro office I think. Chad was absolutely amazing!! I would absolutely use them again and recommend them!! Amy Griffin

The Carbetarian

04:01 17 Feb 24

Jonathan was very friendly and professional. He kept me updated on what was being done and answered any questions I had. Would definitely recommend!!I also worked with Bradley Berridge as my Project Manager. He was very communicative and always had a great attitude! We were able to work together very well, and he was very thoughtful! Helped me to get the best outcome for the project!

jmari gardner

14:30 16 Feb 24

My experience with restore pro was a wonderful experience. The entire team did an excellent job, but most of all Bradley and Nick, was amazing. Let me brag on Bradley for one moment. When I tell you, he listen to me as in what I wanted, he heard me. He didn’t stop until he found what I wanted within my budget. He is an angel sent to your company, restore pro is blessed to have Bradley apart of your team. I can’t say enough about Bradley of how satisfied I am with his service and if the ratings are 10 for the highest, he gets a 10 and then some🙌🏾.(Mary Gardner)

John Petree

23:11 06 Feb 24

My go-to person at Restore -Pro was Brandon. Really appreciate his help. He helped me understand my options which allowed us to use some of our own money and upgrade the rooms damaged by a sewer backup. My wife was left happy which "IS" everything.Thanks Brandon,John Petree

Janet Maness

15:51 23 Jan 24

Chad Edwards did work on our house after tree a tree fell on our home. It is hard to express how much we appreciated his thoroughness, knowledge and keeping us informed of the work every step of the way. He was professional and explained everything to us. Leslie and Carlos also worked with us and they were also helpful and empathetic to our situation. Hats off to RestorePro, you are more than just a company you care about your customers and you do great work! HOWARD AND JANET MANESS.

sherri roberts

18:49 16 Jan 24

HIGHLY recommend!! Leslie came out immediately to examine my damages!! I am pleased and will use anytime I need.Five stars for me…. many many thanks!!

Alaina Filer

17:42 05 Jan 24

I had an amazing experience with RestorePro. Everyone has been amazing to make the process of fixing a water leak in my daughter's room that caused the ceiling to cave and the floor to be damaged. They are fast at responding and efficient at the work they do. I appreciate everyone that has been involve. Especially, David and Jonathan who did our mitigation to remove any damaged parts of the ceiling/flooring and lessen any further damage. This was bigger job than the originally thought and handled it perfectly. I will be using and recommending this company for any future needs.

John Petree

14:30 02 Dec 23

John Coffer, Daved Roman and Kameron Weisman came to assess the damage I had from a sewage backup. The guys went to hard physical work of cleaning up the mess it had made. They removed damaged sheet rock and pulled up nasty carpet. They couldn't have been more nice and friendly. I couldn't be more satisfied with the work they did and the and how personable they were. I highly recommend them.

Joe Sanders

14:44 22 Nov 23

David and CameronThese gentlemen were at our residence today performing mitigation in our kitchen, living room and basement. They were very professional, explained what they were doing, efficient and polite.

Ron Sech

21:57 22 Sep 23

Daved Roman was out today doing mold remediation removal work in our master bathroom from a water line leak.He worked very hard doing the work involved, very precise and accurate, and polite. Very concienence performing every task he was required to do in there. Made sure all work was completely done. Outstanding A+++ Job.Highly recommend him for any future jobs by new customers needing assistance like we encountered. Ask for him personally if you need this type of work he did for us.Ron & Linda SechKing, NC

Ruth Anderson

16:35 20 Sep 23

Ryan and John (Greensboro) were extremely professional and competent. They assessed our problem and provided their expertise. Removal of material was efficient and next steps clear. We are happy with their work!

Charley Hansen

15:05 30 Aug 23

Ryan and John were great and very efficient. It's always anxiety provoking to have restoration or construction done. We are very happy with these guys. They know what they are doing. They are fixing the job created by plumbers from a different company we never should have hired.

Jeannine Griffin

02:37 18 Aug 23

Our home was damaged by the storm on 8/15. A several hundred year old white oak was replanted on the front of our home. The response from RestorePro was amazing! Within a few hours of this destructive storms end...the tree was being removed, only to uncover the severe damage to our home. The tree removal was done, and debris was removed, by the most professional, kind, understanding, and talented machine operators!! Thank you, RestorePro, for your awesome service to our Pleasant Garden community.

Larry Allen

14:15 27 Jun 23

While away for winter vacation, extreme freezing temperatures broke a water pipe below our kitchen, causing damage. After checking reviews we selected RestorePro Reconstruction to do the repairs. We are very glad that we did. We highly recommend them.Everyone who worked with us was helpful and friendly in addition to their work being thorough and professional. They went above and beyond in their efforts which we greatly appreciated. Their responsiveness was always surprisingly prompt and excellent. Shout-outs to those who provided the service for us including:Brandon, project manager (took over for Marvin)Dalton, carpenterSeth, estimatorPedro, flooringMarco, painterThomas Marlowe (Marlowe Painting), final painterand others whose names I do not rememberCabinets contracted by RestorePro to: Hedgecock Builders Supply of Walnut CoveLee HedgecockCabinet work: Steve Conner, a rare craftsmanFor flooring we used L&L Flooring at the recommendation of RestorePro which was also an excellent choice.Even their support staff was a pleasure to work with such as Keya who helped us with some of the coordination.And our insurance company, State Farm.

Charles Arnold

18:35 22 Jun 23

Had to replace our floor due to damage from a water heater leak. RestorePro dried everything up and sent out a great contractor to do the replacement. They were always on time, very professional and did a fantastic job. We could not be any happier. Kudos to all the RestorePro staff and to Salvador and his helper for a beautiful flooring job.

Wendy Champagne

13:55 12 Jun 23

Ryan and John are professional and thorough! They are friendly and just good humans. This company has been attentive and helpful. We recommend them highly!!

Stephanie Kurtts

23:45 06 Jun 23

Following a large tree falling on my house, I chose Restore Pro to complete the mitigation and repair of my home. All crews were efficient, professional, timely, and knowledgeable about their skill areas. Bradley, the project manager, stayed in close touch, letting me know each step of my repairs. I always knew who would be working on my home and when. My cats remained in my home while the crews worked, and always checked on them to keep them safe. I highly recommend this company should you have any type of damage to your home. Outstanding work!

Aries Girl

17:37 15 Mar 23

Restore Pro persisted in trying to help us till all of us were faultless. Drake stood out because he was truly competent. He was diligent, trustworthy, ethical, and compassionate. All of the professionals paid close attention to our requests and quickly provided high-quality work. I've included the transformation's before and after photos below. I definitely suggest this firm for any of your needs because they turn disasters into miracles!

Kristine Morin

12:53 08 Nov 22

Our home had damage when hit by a Fed Ex truck. Repair included outside stone work, inside wall repair including drywall, baseboard replacement, and painting. The work was well done and we are very pleased. The painters were excellent and payed attention to every detail. Our project manager, Jeff Gordon, was accessible throughout the entire process. Their was good communication between the workers and us. The work was done at a fair price and completed in a timely manner. Highly recommend this company!

Ted Pugh

15:09 17 Aug 22

I have waited to write a review since my situation has been unique. I actually had two water damage situations within a 5 week window. I am happy to say I picked RestorePro to mitigate my water damages and they did an outstanding job. Both Hunter and Ryan who came out to my home were very detailed and professional. The entire team from Ryan, Hunter, Cedric, Seth and now Bradley have been excellent to work with. I will update my review as well once the reconstruction takes place which is hopefully very soon. A++++ team RestorePro has.Thanks,Ted

Olivia Caudle

13:36 27 Jul 22

Very professional, efficient, and definitely the best in the business! They took care of everything and were quick to repair the damages. They made sure to keep us updated of every little detail that was going on. Highly recommend RestorePro!

Kay Smith

14:37 07 Jul 22

We experienced fire at our home on January 27, 2022 which required building a new garage and work on the house all across the back of the house (new windows, sheetrock etc). Bad smoke damage inside which required a lot of repair. Obie with RestorePro with help from Antonio with Master Home Repair did an outstanding job in all aspects of the job. We would definitely highly recommend.

Debbie Hedrick

18:00 25 May 22

Marvin and his team did a great job restoring everything. The first team was also great with drying and assessing the damage. Always on time. Very pleased

Richard Matthews

13:08 23 May 22

We had a toilet flood in the upstairs of our house. It was not noticed until it was coming through the chandelier! The team responded the next day and started fixing our house. They restored everything and it looks better than it did before! Obie O’Brian was great to work with. Restore pro handled everything! Even helped with the mortgage company and insurance company. These guys made a horrible situation a lot less stressful!Richard

Sheena Smith

21:23 16 May 22

Working with RestorePro, was the best decision I ever made. All the work was done without me lifting a finger. The workmen cleaned up during floor removal and after. Bradley kept me updated daily on the process and asked for feedback and questions. He's very patient and understanding. Also took into consideration I have asthma and provided a machine to help alleviate all the dust I would be inhaling in the house, during the floor removal. Katie thanks for your phone calls to check if I had concerns and for being so kind. Service with a smile.Thanks RestorePro.

Everett Meadows

16:59 22 Apr 22

Thursday 4-21-22,I placed a call to the local Greensboro office and I spoke with Katie. After obtaining my information Katie assured I would receive a call regarding next steps sooner than later. Within 15-20 mins Phillip called to advise his crew was completing a job and I would be next on the list. To my surprise Nate called and introduced himself as a representative for RestorePro. Nate and Kevin arrived within time suggested and were very professional. Both were eager to find the water problem and to resolve any issue our home was facing. After conversation and approval Nate and Kevin started searching and found a source of the problem. Katie, Phillip, Nate and Kevin are incredible and I am on a cloud based upon the service received in a fast quick manner .I did not believe service would be that quick due to current situation our economy is in with short staffing of employees in the service industry. Truly RestorePro employees are professionals in every aspect.!!THANK YOU FOR WHAT YOU DO TO MAKE SOMEONE'S DAY A LITTLE BRIGHTER..Best,,Everett Meadows

Helen Medlin

22:27 21 Apr 22

I can't stress enough how happy I am with this company. Jeff Gordon, the project manager, is a wonderful person to work with. He is on top of everything and takes time to listen to any concerns we may have. Jeff has the best workers on the job and we are seeing unbelievable progress. I highly recommend this company for any type of work that you may need to have done.

Kristen Bouchillon

21:57 05 Apr 22

Brad and his team were absolutely wonderful. They were quick and efficient and anytime I needed to call for a question he would answer yes mamm! Always polite and got the job done looking better than before!

Betsy Combs

20:29 24 Mar 22

Bradley was my Project Manager for my repairs. My concerns that I may have had were addressed and resolved. In the middle of my repairs I became ill and was hospitalized for several days. I explained by situation and Bradley was very considerate and Patient giving me time to recover so that I could get the project completed. Thanks Bradley!

Scarlet Emery DiBari

17:28 02 Mar 22

Drake Knight was my project manager who was in charge of replacing a bathtub and flooring in 2 of my bathrooms. We are very pleased with both the experience and the finished product. The entire process took 4 months, but that was not their fault - it was Home Depot's fault (shame on you, Home depot). Drake was both patient and understanding to my frustrations and worked hard to ensure Home Depot was fulfilling their end of the bargain- he called them and showed up at the store relentlessly. Drake went above and beyond with putting up with my barking dogs and would consistently take pictures and videos to show me the work when I was not home. Drake always responded by both text and phone call in a timely manner. Would hire Restore Pro and/or Drake Knight in any future home project!

Stephanie Taylor

20:36 23 Feb 22

Bradley, the Project Manager on my restoration, was always willing to go out of his way to check on the smallest of things that would come up. The communication and follow through was outstanding. Ana was consistent and friendly with check ins as the work was being completed. The whole team, from mitigation in the beginning to the completion of the job, was a delight to work with.

Lloyd Barnhardt

00:58 09 Feb 22

Brad with RestorePro did a great job as our project manager. The installer, Dalton, was incredibly talented and not only installed the new flooring and trim, but the new sink and toilet as well. The subcontractors who did the sheet rock and painting were excellent too.

Faith Little

20:53 03 Feb 22

I was very impressed with the work flow from start to finishThe guy pulled up flooring was great (can't remember his name)Bradley and Dalton were awesome!!!Bradley kept me informed on every step and was readily available for any questionsHe made sure everything was done right ✅ would love to work with them both any time

Richard Zinser

16:27 28 Jan 22

Restore Pro was a wonderful company to deal with after a chimney leak. Drake went above and beyond to do everything possible to make the process go as smoothly as he did. All employees are great people to work with, and our house is now restored to better than new!

Michael Chandler

12:01 26 Jan 22

Leslie was knowledgeable and diligent, breaking the storm damage into understandable parts with associated costs, and explaining the process to us. She had a crew onsite in very short time to get the trees removed and the roof water tight. Although we’ve been in this house for 20 years, we held our homeowners insurance through our bank and had never actually read our policy. She was able to help us understand the process and know what to expect bringing both empathy and expertise. We’re very grateful to have been referred to her and RestorePro.

Bart Clewis

02:16 26 Jan 22

Excellent service and very professional. They showed up quickly even in adverse weather conditions when roads were iced over. Addressed the problem and had a solution in place quickly.

Chris Walker

04:14 22 Dec 21

RestorePro did a great job and they were very helpful in explaining the work that needed to be completed. Obie O'Brien (project manager) in particular took his time to explain the repairs and made sure the project stayed on time and on budget.

Valentina Lopez

17:15 18 Dec 21

Marvin, Drake, Dallas, Nathan, Brad are fantastic associates; who carry amazing leadership, they showed great representation for the company and we’re so helpful when it comes to helping your home and quotes. definitely would recommend and use again!

Marie Bokor

20:24 28 Nov 21

Very professional and wonderful customer service. Made my restoration as easy as possible for me and my family. They explain the process and follow-up regularly to make sure the job is going well. They have a great team working for them and they listen to questions and concerns and do all that they can to make the customer happy. Grateful to the patience and guidance I received from my project manager, Obie. He followed up with all my questions and got the job done in a timely manner while also working around my work schedule.

WmI

19:41 16 Nov 21

Leslie and Jeff are doing a great job so far with mitigation, cleaning and restoration of our rental property. We have been truly satisfied with the response and attention to detail. Keep up the good work.

Clara Murphy

19:51 04 Nov 21

I have just began this process and cannot say how happy I am. This team from Phillip, Nathan and Ryan to Leslie, and lest I will not forget DALLAS who was so informative and kind!!! I suffer with anxiety and feel I will get thru this process with ease, knowledge and definitely feel I am heard and acknowledged in all parts of this trying time and now right here at the holidays too! These folks are wonderful. This is the one company who delivers it with that feeling of excellence because it is the RIGHT THING TO DO!

Brian Bullard

02:35 21 Oct 21

Phil and his team (Ryan, Nathan, Melvin and Ana)were professional, thorough, and conscientious. Thanks gang!

PJ Hicks

14:45 08 Oct 21

From evaluation, mitigation to clean up and restoration Leslie, Katie, and Drake treated me with the utmost respect! I can’t say enough about their attention to detail and willingness to go above and beyond! Highly recommended!!

Linda Stokes

13:05 08 Oct 21

Marvin and Phillip did a fantastic job. Thank goodness for them, they came in and removed the toxic smell germs and water backup in the house as well as the affected carpet and tile in bathroom and kitchen.

Dakota Andrews

15:33 24 Sep 21

Hands down one of the best! Had awesome service throughout my entire claim process!

Brenda Weavil

19:11 21 Sep 21

Jeff Gordon and all his team (coworkers and subs) have done a super job with my garage repair. I would highly recommend them. He tried very hard to keep things on schedule even when there were circumstances out of his control. I've been very pleased with this company.

Garfield Duncan

14:37 01 Sep 21

Great company to work with. Completely professional. Did the best job of explaining to me my insurance coverage and properly articulating the situation to me. Ultimately I decided not to do the renovation because of the explanation they provided to me. Seem to be the most knowledgeable people in the whole insurance circle.

Sarah Glazer

12:54 30 Aug 21

RestorePro came out immediately to see the damage from our leak. They planned out how to clean and dry it out . They sent Leslie a wonderful person to estimate the damage done and what will need to be fixed to bring it back to original condition . She was very professional and knowledgeable . I give them 5 stars ! Couldn’t have asked for an easier company to deal with .

jennifer smith

17:22 16 Aug 21

I can't speak enough of how amazing Restore Pro is!!!! I am a Condo HOA Manager and handle all the majority of leaks, repairs, rebuilds and insurance claims for multiple properties.Restore Pro offers reports after each visit to a property which is very helpful in maintaining logs and documentation for my properties. They offer the best response time in emergency situations and are wonderful at communication when they arrive on site. Jason is always directs a crew to our emergency situations in a timely manner and provides us up to date response times. He coordinates well with our office!!Martin in the mitigation department is AMAZING …he always answers my call. He leads his team on multiple projects and can always tell you on the spot what is happening on each of them. His crew are all amazing and professional . Leslie, who is a main estimator, is the repairs division is the most organized and efficient person I have ever worked with! She is top knotch and I always receive wonderful feedback from homeowners about their experience with her during the estimate process.Insurance agents also find Restore Pro to be a delight to work with and agree with their estimate reviews and processes in determining resolution. Andrew and Leslie are experienced in this field and offer superior knowledge to assist the homeowner and their adjustors with their questions.I feel that Restore Pro is a well-oiled machine that works very well as a team to complete their projects with quality and care.

Brenda Weavil

20:18 10 Aug 21

Ray Kuhn

19:41 09 Jun 21

Jeff Gordon did a fine job of coordinating the restoration of our home. He was quick to respond to our questions and kept us informed of various delays, i. e., inspections and permits.

Zach Carpenter

17:22 20 May 21

Jason and Andrew are AWESOME! We had a small microwave fire in the office with a ton of smoke, luckily no damage other than the smoke and smell. The guys brought in some type of machine that took out the awful smell overnight. We are SO grateful!

Christie Windsor

16:15 28 Apr 21

Restore Pro did a great job assisting us with a water leak that affected our kitchen and bathroom. They were professional, timely and knowledgeable. Thank you!

Jeff Fuller

16:00 28 Apr 21

Jason and his team came out to disinfect our office after a Covid exposure. They were very quick, responsive, and professional. We were very satisfied.

Zonya Autmon

12:56 28 Apr 21

Contacted Restore Pro for an office sanitization service & Covid-19 cleaning. Jason Storey responded quickly and scheduled the cleaning right away. He is always friendly, responsive and supportive of my business. I appreciate the service Restore Pro provides to my State Farm Insurance customers. Whenever my customers need service, I can count on Restore Pro to take care of them. Thanks so much Restore Pro, Jason and Josh!

Bets Handy

11:59 27 Apr 21

We had a sudden water line leak and the kitchen floor had buckled up overnight. I was given RestorePro's number and called first thing. Martin McCraven called me back within the hour. His team came out, took photos, and discussed, at length, the issue we had. Unfortunately, the insurance company was difficult in making a judgment. Everything I asked for Martin to provide me with, he did the next morning. His report and photos were excellent. We are still trying to negotiate with the insurance company, and if we reach a positive outcome, my husband and I would absolutely, no question, use RestorePro and Martin McCraven's team of professionals.

Roger Cockman

12:14 14 Apr 21

I would like to thank RestorePro for their Great work. Our dishwasher flooded our kitchen floor and we got up the water put fans in to dry the floor thinking this would work and it did for about 2 hours then the laminate floors stated to buckle up. We called our insurance company and they gave us RestorePros name we call and they came out the same day to scope out the damage and the next morning came and started the mitigation process, Phillip and Ryan were great and very professional.We decided to let RestorePro do the construction side also to put in the new flooring in and I’m so glad we did. We would like to think Leslie and Dalton for all the hard work they put into this process. Thank You RestorePro of Greensboro!

Calvin Harden

11:44 10 Apr 21

Zach Parker

19:54 08 Apr 21

Jason Bush

19:41 08 Apr 21

We had a tree fall on our house during ice storm and Restore pro was selected and have liked everything they have done and are doing. Jeff Gordon is great to work with on this project.

Katie Pierce

17:40 08 Apr 21

Diane Smith - A huge oak tree fell into my home with major damage. RestorePro quickly put on a tarp, removed the tree and put on a temporary roof as necessary. It is all turn key from the tarp to very end of the remodeling. I appreciate their moral efforts and efficiency in their work. Every person who has contacted me from RestorePro has been so helpful and sympathetic throughout this process. Words cannot express my gratitude for this company. Jeff Gordon, Robyn Adkins, Leslie Weisman, Katie and Jason Storey have all been very efficient and wonderful.

Elsie anders

00:16 07 Mar 21

Dalton Shoffner

14:22 26 Feb 21

Very professional. Workers did their jobs, cleaned up and were very easy to work with. Dalton did a great job communicating with me and helping me through every step of this process. I would recommend them to my neighbors & friends.- Pamela McFall

Andrew Cox

17:49 05 Jan 21

Best people to work with!

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