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Commercial & Residential Restoration in Charlotte, NC

When your home or business requires emergency damage remediation and repair, it’s vital to act fast, but it’s also vital to choose wisely. Over the last 30 years, we have become one of the highest recommended restoration companies in North Carolina. We not only use the latest and greatest restoration equipment but we also approach every remediation and reconstruction project with compassion. Contact us today and find out why we’re ranked among the highest-rated damage restoration companies in Charlotte, NC.

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Commercial Restoration Services:

We offer proactive planning, seasonal checkups, and 24/7 emergency service.

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Residential Restoration Services:

24/7 Emergency Service & The Fastest Response Times in the Triangle:

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RestorePro Reconstruction Charlotte

4.6

Based on 51 reviews

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Laura Patton

01:57 08 Feb 21

Restore Pro is top notch. We had water damage at our school and they came immediately! They arrived very quickly and they were so professional. They worked hard and explained their process thoroughly. They returned on time later to verify everything was drying properly. I highly recommend them and although I hope I don’t have to, will gladly use them again. Their number is saved in my phone!

Kathryne Johnson

15:24 29 Jan 21

I am so glad I found RestorePro! I've used the Charlotte, NC branch at the community I manage for several water mitigation and restoration items, and I am always impressed with their customer service, professionalism, cleanliness, affordability and knowledge! Stephanie is one of my favorite vendors to work with! Always with a smile and eagerness to help! 100% would recommend! Thank you RestorePro!

KELTON WOOD

15:16 29 Jan 21

We love RestorePro! Fast response time, communicative, efficient, reliable and clean! We've used several restoration companies in the past for water mitigation, and none compare to the level of expertise and attention to detail that RestorePro provides. Each representative with company is helpful and knowledgable, and are always available with a smile on their face! Highly recommend to anyone needing restoration help!!

Melissa Babcock

23:59 12 Jan 21

So wonderful! Very professional, and great communicators. I worked with Christopher McWhorter, who came in and immediately was able to identify the problem area and diagnosis the issue. He was also kind enough to help direct me though another project I had going on to be up to our states code! Knowledgeable, and compassionate professionals.

Staci Howell

22:28 12 Jan 21

RestorePro has helped me out numerous times always with professionalism and great customer service. When we bought our home we had some repairs that had to be done and they had Landon come out and get us an estimate to submit for reimbursement in negotiations and it truly helped and then the teams that came out to do the repairs were timely and efficient and worked around our schedules. Josh recently came and fogged my business due to potential COVID exposure. He was polite, educated and arrived the same day as my request. Lastly, Brian has always and continues to be helpful in all areas of the business. From answering my many questions, sending me recommendations on repairs and always taking care of my clients when they have a claim. I will continue to use RestorePro for not only myself but for my business as well. They have been great to work with I highly recommend them.

Barbara

00:22 01 Jan 21

Working with Restore Pro? Get ready to wait... and wait... and wait some more. Just when you're ready to pull out your hair you might get a company rep to show up and actually do something other than dish out empty promises.Restore Pro is terrific at paying lip service, scheduling work to be done then not showing up. No phone call, no "Sorry, can't make it," nothing. This company has gotten too big for its own good and my recommendation is use a smaller company.One positive note I must point out - after waiting for months, when I was on the brink of finding another company and about to report Restore Pro to the Better Business Bureau, my job was assigned to Kyle VanAernum. He was the first Restore Pro employee that took action. He coordinated the necessary work crews and in less than a week my house was back to normal. Restore Pro owes Kyle a huge debt of gratitude - I certainly do.

James P

18:37 11 Nov 20

Having worked with RestorePro since the Charlotte branch opened; I can attest to their drive to be the customers 1st and best choice. Trust their guided process throughout the job and know you’ll be satisfied. Life isn’t perfect so when it creates a mess RestorePro is who you want to clean it up.

Anita Wilson

20:54 05 Nov 20

RestorePro was recommended by my insurance after I had to fire the first company I hired. After being frustrated with months of dealing with the old company, RestorePro came in and took over the job. Jessie was very professional and thorough with providing detailed info about the process, pricing, and expectations. Kyle was the manager for my project. He was professional and easy to communicate with throughout the process. Any questions or concerns I had, Kyle was on it within 24 hours. Glad to finally have repairs done!

DJ Threat18

00:27 04 Nov 20

My insurance agent recommended RestorePro and I'm so glad they did! From start to finished I was kept in the loop. Chris, Jessie and Kyle were fantastic, very pleased with the service and quality of work done. Highly recommend!

Amy Newcomb

18:12 06 Oct 20

We had water damage by our sliding glass door and our State Farm rep put us in touch with RestorePro to help us with the damage and claim. They worked like a well oiled machine walking us through the claim process, working with our insurance adjuster, getting the estimates for the damage and repairs over to the adjuster quickly, and then getting all of the vendors lined up and work completed right on schedule once the claim was approved. Everyone I spoke to at RestorePro was professional and knowledgeable. Jessie called my insurance agent when the adjuster initially denied a hotel stay during construction and he made sure the hotel stay got approved for us. Thank you for caring and making that happen Jessie! Our project manager, Kyle, was fantastic! He had a wonderful work ethic, great communication and very fast getting questions answered. He even got all of the work done before I gave birth, which was a challenge for them & the vendors, yet he made it happen. His efforts for keeping to a schedule were very considerate and so appreciated by our family. I highly recommend RestorePro when you have damage to your house, you will be in great hands. Request Kyle if you can, I can’t imagine a better project manager than him!

Steve

22:01 20 Sep 20

Brian and his team at RestorePro offer the highest quality of service and quickest response to unexpected losses due to fire, wind, and water. Clients can expect to have the support they need, and should feel confident they are in the best hands when they need it most. We have never had a bad experience using RestorePro, and would recommend Brian to our closest family and friends without a doubt!

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Commercial & Residential Restoration in Charlotte, NC

Commercial Restoration Services:

Residential Restoration Services:

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