Water Damage Restoration Service | Raleigh, NC | RestorePro
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Water Damage Restoration Raleigh, NC

Experiencing water damage in your commercial or residential property can be a stressful event. It is a common issue faced by residents and business owners in Raleigh, NC and often occurs when you least expect it.

RestorePro Reconstruction is the premier water damage restoration company serving Raleigh, NC, and The Triangle. Our team is available 24 hours a day, 7 days a week for residential and commercial clients that experience a water damage emergency.

More importantly, our team is dispatched almost immediately. If you’ve been hit by a storm, flood, a burst pipe, or any other issue causing water to flood your home, don’t delay. Prompt action is necessary to prevent more serious issues from developing. Contact RestorePro Reconstruction and we’ll begin the restoration process right away.

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Our Comprehensive Water Damage Restoration Services

When we arrive on location, the project manager will lead our team through a thorough inspection of the area impacted by water damage. We’ll identify the source of the damage, document what has been impacted, and we’ll resolve any safety issues that may be cause for concern.

We want to make sure that the problem is stopped before any secondary issues, such as mold growth can occur. After all, Raleigh is known for its hot summers and relatively high humidity year round.

RestorePro Reconstruction offers the following water damage restoration services in Raleigh:

  • 24/7 on-call emergency service
  • Quick response team to investigate and document the situation
  • Structural drying
  • Restoration of furniture, cabinets, ceilings, etc.
  • Flood clean-up and flood repair
  • Restoration of personal effects (when possible)
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common causes of water damage

Common Causes of Water Damage

While many people associate water damage with major weather events like hurricanes, the reality is that water damage often occurs gradually over an extended period. Simple issues such as a slow roof leak or an aging appliance can lead to severe damage if left unaddressed.

Some of the most common causes of water damage include:

  • Poor Plumbing Maintenance – Neglecting routine plumbing maintenance can result in clogs that cause overflowing sinks, bathtubs, toilets, and drains.
  • Storm Damage – Storms, especially hurricanes, can bring heavy rains and strong winds that allow large quantities of water to enter your property.
  • Floods – Severe storms can also cause water levels to rise rapidly, leading to flash floods.
  • Leaky Pipes and Sewer Backups – Leaky pipes, whether slow or burst, and sewer backups pose significant risks, as they can cause extensive damage and spread contaminants throughout your property.
  • Frozen Pipes – When temperatures in Raleigh get really cold, it can cause poorly insulated pipes to freeze and subsequently burst, resulting in leaks and water damage.

What to Do After Water Damage

Taking immediate action is crucial after experiencing water damage to your property. If left unaddressed, water damage can lead to more serious issues and costly repairs. Therefore, it is essential to have professionals handle all water damage restoration services. This will ensure all health and safety hazards are eliminated and the restoration of your property to its original condition is completed properly.

While it is necessary to work with a professional water damage restoration company, there are steps you can take before their arrival to minimize the extent of the damage. Always prioritize the safety of everyone in the building when performing the following actions:

  • If possible, shut off the water source causing the damage or seek professional assistance.
  • If you can safely access your electrical panel, turn off all circuit breakers supplying power to affected areas.
  • Prop up wet furniture cushions to allow them to dry.
  • Remove as much standing water as possible using towels, a mop, or a bucket.
  • Safely store valuable items such as paintings, jewelry, electronics, and important documents in a dry location.
  • Place wood blocks or aluminum foil under furniture legs to create a barrier between the legs and the wet carpet.

For your safety, consider the following precautions to reduce the risk of electrical shock or other injuries while performing the actions listed above:

  • Avoid areas with circuit breakers, electrical outlets, or electrical equipment impacted by the water damage.
  • Keep lights and ceiling fixtures turned off in wet areas.
  • Refrain from using a vacuum cleaner to remove water from carpets.
  • Stay away from rooms with sagging ceilings caused by water damage.

Our Water Damage Restoration Process

Our expert water damage restoration technicians will be on-site quickly, but they’ll also be on location or in contact with you on a daily basis. You’re going to work with the same team throughout the duration of your project. This ensures everything runs smoothly and there are no issues midway through the job. Because of this, you’ll know your point of contact and you won’t have to explain situations to different people every day.

All of our water damage restoration technicians will wear the RestorePro Reconstruction name tag, so you’ll know it’s our team when they arrive. Best of all, every member of our crew is certified in damage restoration, water removal and damage repair, so you know you’re in good hands.

Our multi-step water damage restoration process encompasses the following:

  • Identifying the water source responsible for the damage and taking steps to resolve it
  • Extracting standing water from your property using specialized equipment
  • Drying your property using industrial-grade fans and humidifiers
  • Cleaning, deodorizing, and disinfecting impacted structures and belongings
  • Conducting repairs to restore your property to its pre-loss condition

In many cases, water damage restoration is covered by insurance. We are happy to work with almost any insurance company and have extensive experience coordinating with insurance. This ensures a smooth line of communication that will move the claims process forward as quickly and efficiently as possible.

water damage emergency response plan

Proactive Solutions for Businesses

While it can be difficult to anticipate and plan for a restoration event at your business, we have developed proactive services to help our commercial clients prepare for potential water damage events. As a client-centered company, our team of restoration experts offers on-site assistance and effective planning tools to ensure your business can thrive even in the face of water damage.

Our water damage restoration planning services range from simple Priority Service Agreements, which grant you direct access and priority over other potential clients during a large-scale damage event, to innovative technology that enhances your preparedness. Our Ready Action Plan software takes your restoration planning to the next level by enabling you to upload important documents, establish a restoration execution plan, and have critical discussions on the best way to navigate an office displacement during restoration.

24/7 Emergency Restoration Services

At RestorePro Reconstruction, we understand that water damage restoration is time sensitive, and we offer 24/7 emergency services to start the process as quickly as possible. This is critical to minimize damage and get your property back to its original condition with as little disruption to your life or your business as possible.

RestorePro is the leading water damage restoration company in Raleigh, NC. You’ll benefit from a highly experienced team that uses the most advanced equipment and follows industry best practices. Our commitment to quality service gives you peace of mind that your property will be restored to normal as quickly and efficiently as possible.

Contact us today to learn more about our services and to schedule an appointment.

  • What is water damage restoration?

    Water damage restoration encompasses all the necessary repairs to bring a water-damaged property back to its original condition. This process includes thorough drying of all affected structures and contents, the cleaning and disinfection of damaged areas, and the implementation of any needed structural repairs.

  • What services do water damage restoration companies provide?

    Professional water damage restoration companies specialize in the extraction of standing water from both the structures and personal items within a property. They employ high-powered equipment to rapidly dry the affected areas, ensuring that cleaning and sanitizing are performed in compliance with industry standards. Additionally, these companies will execute all necessary repairs to fully restore your home or business to its pre-damaged state.

  • How much does water damage restoration cost?

    The cost of water damage restoration varies depending on factors such as the size of the affected area, the extent of the damage, and the specific repairs required for restoration. While these services can be costly, they are crucial to prevent significant structural damage and the spread of mold throughout the building. In many cases, insurance coverage can help offset these expenses, making it easier to afford the necessary restoration services.

  • How long does water damage restoration take?

    The duration of the water damage restoration process depends on the extent of the damage. For small areas with clean water, the process could be completed in just a few days. However, if the property has suffered extensive water damage or if the water is contaminated, the restoration process may take several months to complete.

  • How do I restore water damaged hardwood floors?

    When dealing with water damaged hardwood floors, it is important to consult a professional restoration company for repairs. They will assess the extent of the damage and determine the appropriate restoration methods. In most cases, warped or discolored floors will need to be replaced. Additionally, any mold growth must be addressed during the restoration process.

  • How can I eliminate carpet odor resulting from water damage?

    Water damaged carpets often develop unpleasant odors. It is recommended to hire a professional water damage restoration company to handle the odor removal process effectively. In many cases, the affected carpet and padding will need to be replaced, and the subfloor should be treated with an antimicrobial solution to prevent mold growth and other health issues.

  • How do I repair water damaged ceilings?

    Repairs to water-damaged ceilings should be carried out by a professional water damage restoration company. They have the expertise to ensure proper drying, attend to any structural issues, and address any mold growth that may have occurred.

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Interested in getting started? Request a quote from us and someone from our team will be in touch ASAP.